Natalee W.
Been scammed?
Welp they took my money and then ghosted me. It’s been over a month and I have sent many emails and been checking my junk folder for any responses. NOTHING! very disappointed.

US Food Intolerance is listed under Personal Care.
US Food Intolerance (usfoodintolerance.com) has 166 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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166 approved reviews, newest moderated first
Natalee W.
Welp they took my money and then ghosted me. It’s been over a month and I have sent many emails and been checking my junk folder for any responses. NOTHING! very disappointed.
Daniel D.
Excellent support team Good service.
Dara
DON'T WASTE YOUR MONEY!!! I wish I would have read the review from the man that sent in the same hair sample twice and got two completely different results. I only sent in one sample and would have believed the results except for they said I was completely intolerant to courgette and had no tolerance issues to zucchini. Hello- they are the exact same vegetable! Seriously! The EXACT SAME VEGETABLE just called by different names. I will say it again - DON'T WASTE YOUR MONEY! Also it took almost 6 weeks to get a results and I am only two states away. I would ask for a refund but when I went to read about the refunds it specifically says they do not refund for any reason after you receive your results. SCAM company!
Berenger M.
I purchased the food intolerance test out of interest, and although it did reveal ome foods I had already suspected were culprits, I found the results to be quite general. Easy enough to do and prompt delivery, but I would have liked to see more tailored recommendations. Customer service has friendly but took forever to respond to my email. It's an okay product overall—helpful but not groundbreaking. 3-stars for being helpful but too general.
Kaycee L.
I sent my sample in over a week ago and have yet to receive any results and have both emailed and messaged the company more than once either no response. I honestly wish there was a phone number I could call. I am kinda disappointed with the service as I was really looking forward to my results but I honestly feel like I won’t even get them. Update: thank you for replying! I do hope I receive my results today!
Response from US Food IntoleranceJan 16, 2025
Hi Kaycee, We have been replying to your emails so i am sorry if they haven't been received, it might be that they have gone into your junk folder. Your sample was received into the lab yesterday so the results will be available in the next 48 hours.
Sonsaray A.
Purchased the test, sent my sample and in no time at all I received my results. Was very interesting to see my reaction to so many things but now finally it all makes sense! I have been able to steer clear of 2 things since getting my results and what a difference it has made in my life! Well worth the small amount I paid for sure! Definitely worth every penny and more!! Thank you!!
Response from US Food IntoleranceDec 27, 2024
Thank you very much for your review these really do mean the world to us! Take care and stay safe!
Jody
Don’t waste your money. Never received results from September. First thought I was getting a test kit but had to send sample and still nothing. I want a refund
Response from US Food IntoleranceNov 20, 2024
Hi Jody, This is the 2nd review you have left about not getting a kit and this is the 2nd time we are telling you that we don't send a kit as per our website and all confirmation emails. Also i can see an email from yourself that my colleague replied to also advising this. Please feel free to email us to get this resolved. Regards USF
Sheila F.
Submitted my sample. No email confirming receipt and no test results after months of waiting and sending multiple emails. Customer Service is terrible!
Response from US Food IntoleranceNov 11, 2024
Hi Sheila, I do apologise i have had a look and can't see that we have received any emails from your self so i do apologise. I can see your results were sent early October so please check you junk folder and if they haven't fallen into there please email us at [email protected] and we will happily resend your results.