Userlytics Reviews | Read Customer Reviews of userlytics.com

UserlyticsReviews of userlytics.com

4.1345 reviews
Internet & Software
1200 Brickell Avenue, Suite 1950, Miami, Florida

Call Directions Website

Userlytics

About Userlytics

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Userlytics (userlytics.com) has 345 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: userlytics.com
Website: userlytics.com
Category: Internet & Software
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Internet & Software, Florida

Userlytics reviews

Showing 38 reviews with 4 stars · Clear filters

Lidiane C.
Apr 13, 2023
My moderator was great
My moderator was great, she gave time to think my answers, didn't rush me and I think that is really important to help me give feedback. On the other hand, I would have liked to know a little bit more about what the test was expecting from me, so that I could articulate my answers more effectively. But overall, good experiente, looking forward to help other companies.
Response from UserlyticsJan 9, 2024
Hi, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
Report
Haris S.
Mar 28, 2023
Customer service is billiant
Customer service is billiant. I reached out to Daniel and his responses were so clear and friendly and guided me with everything I needed to successfully complete the study, even though I had some initial difficulties (on my end, not theirs). Test was easy to follow with very good instructions.
Response from UserlyticsJan 9, 2024
Hi, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
Report
Hannah M.
Jan 29, 2023
Love this app
Love this app
Response from UserlyticsFeb 13, 2023
Hi Hannah, Thank you for your review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. You are a great tester and we look forward to your participation in future studies. Best, Userlytics team
Report
Lisa
Jan 8, 2023
Good
The survey instructions were clear and the task took as much time as I was told it would. I am about to receive my payment soon, so I am really looking forward to receiving it timely!
Response from UserlyticsFeb 13, 2023
Hi Lisa, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
Report
Ramon Nereu Â.
Jan 3, 2023
Test experience.
Besides my own mistake, the steps have clear informations. It's just a bit confused because we need 3 apps for one single test.
Response from UserlyticsFeb 13, 2023
Hi Ramon, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Report
Kaz Y.
Dec 25, 2022
Provided good job.but not much
Provided good job.but not much
Response from UserlyticsFeb 13, 2023
Hi Kaz, Thank you for your review! We really appreciate your feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
Report
shi Y.
Dec 24, 2022
Mi sentir…
Fue para mí una experiencia extraordinaria, súper bonita aunque me gustaría que hubiera más pruebas en las q califique
Response from UserlyticsFeb 13, 2023
Hi Shi yo, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
Report
Kristen L.
Dec 22, 2022
I think it’s a good way to help people…
I think it’s a good way to help people that may be dealing with mental health issues escape for a second and calm themselves
Response from UserlyticsFeb 13, 2023
Hi Kristen, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
Report