Userlytics Reviews | Read Customer Reviews of userlytics.com

UserlyticsReviews of userlytics.com

4.1345 reviews
Internet & Software
1200 Brickell Avenue, Suite 1950, Miami, Florida

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Userlytics

About Userlytics

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Userlytics (userlytics.com) has 345 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: userlytics.com
Website: userlytics.com
Category: Internet & Software
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Userlytics reviews

Showing 225 reviews with 5 stars · Clear filters

Jim
Sep 22, 2022
Great experience!
Great experience!
Response from UserlyticsDec 22, 2022
Hi Jim, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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André
Jun 16, 2022
Good side money
I've been testing for Userlytics for years and they have never missed a payment. When there are issues regarding the tests their support is always ready to help, so I just hope Userlytics keeps sending those tests my way :)
Response from UserlyticsDec 22, 2022
Hi Andre, Thank you for your review! We are really happy to hear that you enjoy using our platform. We appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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Chris C.
Apr 14, 2022
They've always been great to me
They've always been great to me. Pay on time and customer service always gets back to me to answer questions and concerns.
Response from UserlyticsDec 22, 2022
Hi Chris, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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Nathan
Apr 13, 2022
A very positive experience!
I've been testing with Userlytics for around a year now and it's been a very positive experience. I get regular tests to participate in - I focus mostly on the live conversations and whenever I've had to communicate with the team to arrange them, they've always been very helpful and responded quickly.
Response from UserlyticsDec 22, 2022
Hi Nathan, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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Ameen
Apr 2, 2022
Fascinating to contribute with Userlytics!
It is great and very interesting to provide participation and insight into different studies, tests and scenarios with Userlytics. Whether online or in a live conversation, it is fascinating and inspiring to know that I am contributing to the design and development of website portals, software and tools. Many thanks Userlytics!
Response from UserlyticsDec 22, 2022
Hi Ameen, Thank you for your review! We really appreciate your positive feedback, we are happy to hear you enjoy using our platform. We look forward to your participation in future studies. Best, Userlytics team
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Jody
Mar 31, 2022
I love Userlytics
I love Userlytics! Their tests are always interesting and fun. They allow me an opportunity to provide feedback that makes a difference. Their support team is excellent and always timely when contacted.
Response from UserlyticsDec 22, 2022
Hi Jody, Thank you for your review! We are really happy to hear that you enjoy using our platform! We appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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Amber N.
Nov 3, 2021
Wonderful to work with
Wonderful to work with! Very responsive and straightforward on job instructions! I would love to work with them again!
Response from UserlyticsDec 22, 2022
Hi Amber, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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Haytam
Apr 4, 2021
Userlytics on top🙌🏽
I'm genuinely shocked, because when I did my first userlytics test, everything went smoothly; it's easy and enjoyable, and customer service is courteous and prompt. I received my payment in less than eight days and am pleased. I'm hoping to get some more tests in the next few days!
Response from UserlyticsDec 22, 2022
Hi Haytam, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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