Userlytics Reviews | Read Customer Reviews of userlytics.com

UserlyticsReviews of userlytics.com

4.1345 reviews
Internet & Software
1200 Brickell Avenue, Suite 1950, Miami, Florida

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Userlytics

About Userlytics

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Userlytics (userlytics.com) has 345 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: userlytics.com
Website: userlytics.com
Category: Internet & Software
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Userlytics reviews

Showing 225 reviews with 5 stars · Clear filters

KelWhit
Dec 20, 2022
I've been a tester with Userlytics - good experience
I've been testing with Userlytics for a couple of years now. They are generally responsive when there are issues. I have had some technical issues with the tests but the service Reps are able to let me know how to correct it in the future and offer payment if it was not an issue on my end. They have a decent dashboard that shows tests taken, missed, approved and rejected, as well as a payment dashboard. It could be improved by showing when payments will be paid out and add in tester ratings and feedback so we can continue to improve. I would recommend Userlytics.
Response from UserlyticsDec 22, 2022
Hi Kel, Thank you for your review! We appreciate having you as a tester and your honest feedback. We look forward to your participation in our upcoming studies. Best, Userlytics team
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Karanjit S.
Dec 20, 2022
Great Platform
Great Platform to earn money on the side.
Response from UserlyticsDec 22, 2022
Hi Karanjit, Thank you for your review! We appreciate your feedback and look forward to your participation in future studies. Best, Userlytics team
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Javi R.
Dec 20, 2022
Userlytics are the best testing platform
I always feel incredibly fortunate to be able to take part in these user tests. The team at Userlytics are a cut above the rest and are always approachable and responsive and the instructions crystal clear. Thanks for your continued trust in my services.
Response from UserlyticsDec 22, 2022
Hi Javi, Thank you for your kind review! We really appreciate your positive feedback and are very happy to hear that you enjoy testing with us. You are a great tester and we look forward to your participation in future studies. Best, Userlytics team
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Reagan R.
Dec 20, 2022
I had a great experience and very…
I had a great experience and very thorough instructions and communication. Thank you!
Response from UserlyticsDec 22, 2022
Hi Reagan, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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Paul
Dec 19, 2022
My facilitator Max was very…
My facilitator Max was very professional and guided me through a very constructive and positive test. I enjoy providing my feedback and hope to work with him again.
Response from UserlyticsDec 22, 2022
Hi Paul, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Max also enjoyed his time with you in the session and found your insights to be very useful! Best, Userlytics team
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customer
Dec 16, 2022
I really enjoyed doing this study
I really enjoyed doing this study. It was easy to understand and fun to complete. Also, I was paid for my time promptly and accurate as described. I look forward to being a part of more Userlytics projects and testing studies. Thank you.
Response from UserlyticsDec 22, 2022
Hi, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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customer
Dec 16, 2022
I’ve had a great experience as a…
I’ve had a great experience as a Userlytics tester
Response from UserlyticsDec 22, 2022
Hi, Thank you for your review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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Anna
Dec 16, 2022
Lots of testing options
Lots of testing options, interesting subject matter, appreciation messages with payment, flexible and understanding of issues
Response from UserlyticsDec 22, 2022
Hi Anna Thank you so mcuh for your kind review! We really appreciate your positive feedback and look forward to your participation in future studies. Best, Userlytics team
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