Rl M.
Wouldn't let me proceed
I just signed up with Userlytics, and was offered 1 (one) single study. When I accepted it, Userlytics took me to a field which asked me how much I wanted to donate. I filled in an amount that was 10% of the potential earnings, and then Userlytics provided no way to proceed to the study. I tried to reenter the information numerous times, even entering the Full Potential Earnings Amount, and there was still nowhere to click to proceed with the study being offered.
Response from UserlyticsJan 9, 2024
We apologize for the inconvenience you experienced during the sign-up process. Your feedback is crucial for improving our platform. We understand the frustration, and we're actively addressing this issue to ensure a smoother and more user-friendly experience. Can you send an email to [email protected] with the username and email address you tried to use on Userlytics so that we can look into this? Thank you!