Remanns EnginesReviews of used.remanns.com

What a bad company! Do not buy anything from these people! Bought a remanufactured motor from them and came in a timely fashion. That part was good. What came next was not. The motor had a problem when it arrived and once installed leaked oil all over! Took it back to the shop that I had put it in and they determined a faulty part in the motor. Called remanns, called again, and again and again but never got an answer. So I did what I had to do as my truck was sitting at their shop an extra 2 weeks, I paid to have the shop fix the problem. 600 dollars later it is fine. Once I finally got ahold of remanns they informed me they would have covered the problem but since it has already been fixed it is not their responsibility.... dishonest, disrespectful and outright scam! Look at all the other reviews... do you see one good one... didn’t think so. I just wish I could have looked before buying a motor from them. If I could give a negative star I would.

60,000 miles and the engine has low compression on 2 valves. The person who called to work out the warranty plan with us just called us a DIY and said you pay for the new engine, send the old one back and if we think you deserve it, we will reimburse you. Bad Business practice. Now I'm scrambling for answers. SCUM BAGS...

Remans used engines was my worst experience, they are a “little” nice while you are buying, but after…… they are really bad and nasty for the warranty, they do not care at all, I called them so many times and left messages, I talked to the manager and other guy and both hanged up on me. Disaster!!! Think 1000000 times before buying in Remans

Remanns engines is simply a disguised subsidiary of Southwest Engines, quality used Engines & Transmissions, engine Shopper LLC, and many many other aliases. After doing a decent amount of research I was able to find solid evidence linking remanns to various other company aliases that have been accused of extremely unethical unprofessional behavior, and even being sued by jurisdictions they operate in. They are able to continue doing business by operating in legal gray areas and deceiving customers into wasting money on very very cheaply remanufactured engines and garbage used engines. They have no quality control or oversight to ensure their products will have any longevity. From my assessment this company has the potential to run a benevolent business but over the last few decades has made the choice to deceive customers and elude them when any issues arise, which is inevitable once you understand their business model. I was tricked initially by the appearance of their website and deception of a 7 year warranty, which is way too good to be true. When I decided I would cancel my order they began ignoring my phone calls and purposely cutting me off of their automated line when I would call. I was luckily able to alert my bank of fraudulent charges before remanns could steal my money and send me a garbage engine. Do your homework there are other companies that CAN be trusted and aim for customer satisfaction. Overall remanufactured engine reviews possess the unfortunate nature of a selection bias, meaning the most displeased customers are most likely to review. Remanns AKA Southwest Engines does not have any shred of positive review. I could not find evidence of a single pleased customer in decades of operation. If you are reading this please take my advice and spend a few extra hours researching reputable sources for your remanufactured engine and don't allow this company to continue unethical practices by giving them your money. By allowing this company to financially struggle you are supporting and saving a great Industry.

Do NOT, I repeat DO NOT do business with this company. I paid $10,900 for a used motor that was NEVER received. I emailed them twice for an update, and left multiple phone messages. I finally had to go through the sales department to find out information. The first person I spoke to was named Sam, he was unprofessional to say the least. He threatened to cancel my order and immediately sent me to customer service. I was then patched thru to someone named Scott who became agitated when I told him I was alerting my credit card of fraud. He called me a "f---king b!tch" and hung up the phone on me. I had to file a fraud report. They are scam.

Why are they still allowed to operate? These are rude scam artist. John, the manager will actually laugh at you or hang up on you.They charge a 25% restocking fee for a motor they do not have in stock. Every dog has it's day and they will reap what they have sown.

I received an engine which had been strapped to a pallet resting entirely on the oil pad. Predictably, this completely trashed the oil pan and once crushed, the engine was free to move. When I called them to let them know that their packaging should probably be re-thought, the customer service guy claimed "it wasn't covered". I wasn't asking for it to be covered, just to have them not ship it this way to the next guy, but the attitude I got makes me believe that the answer to everything is going to be "that's not covered". There are others shipping engine replacements. I'd suggest going elsewhere.

I purchased an engine two years ago. it had some issues but I learned to live with it. Right at the two years mark it failed and based on the company' advertising I called for warranty service. there is not answer from the warranty department and the on-line warranty form does not work either. Please beware of their false advertising. This company is not real, it is a scam. stay away from it. I would be happy to give them a -10 but the systems only goes to1. STAY WAY FROM THIS COMPANY