USDish.comReviews of usdish.com

The company misrepresents themselves by assuring customers they will be able to be connected because they work with the Army and very hard to reach places. I live in a rural area and the customer service team advised me the internet would work. The techs when they come out to hook you up say they don't know for sure and shouldn't assume. The techs also loose out on the deal, just like the customer who was given a price for internet and cable and when I couldn't get internet they held me to the contract or I would have to pay a fee. I lost out on the package deal and to top it off they took channels away and I had to pay extra for a upgrade. Not very considerate of the company.

Our picture is so much more clear. We have so many more options. The customer service is awesome. Representatives are efficient, friendly, and fast. We are sorry we didn't get DISH sooner.

Not trying to win a contest.....Dish is OK. Less expensive than Cable (for awhile, anyway) and that's good. Customer Service is great! I expected better/more recent movies on the "Freebies" for three months...I will not continue with them. I'm adjusting. I much prefer a "paper" guide rather than the one on TV (and not one I need to download). However, I'm sure Dish will serve my TV expectations.

Horrid, horrid customer service when elevated to the "president's" desk. No follow up, no answered voice mails, no solutions that were acceptable. 2 weeks later, I finally got TV hooked up correctly, not with their solutions, but by calling over and over and over again and then I wasn't compensated fully. Wish I would have stayed with Comcast.

So far I have no complaints! Things are working well.

Dish is a great company but disapointed for a dish customer praised for me to get dish and myself and friend never recieved our $50.00 rebate. Now unsure we will keep dish if thid matter is taken care of. Thanks, Gail

installation went off timely and on time

I hah reached a point where I was convinced that businesses only cared about profits, but you showed me that that Dish cares about its customers. Your products and services have been superior to anything cable has ever offered. I am enjoying HTC like never before, and your customer service is top-notch.