USDish.comReviews of usdish.com

After 3 days and 3 different service technicians, we finally got our dish installed in our house. The third technician that showed up was very knowledgeable and friendly. He was very professional and had us hooked up in a very short amount of time. The second technician that showed up walked in my house and said "nope, we don't do that kind of work." When asked he wouldn't give me a contact number for a manager, and continuously assured me that I would have to hire an outside contractor to have my wires run where I want them, even though I was assured by the previous technician that it was no problem at all. That being said, the first technician cut a whole in our wall for the box and he cut it too big and it's kinda gnarly looking. Also, in the attempt to run the wires a hole was drilled and came out the other side of my wall and messed up my drywall in my stairwell. This technician was friendly and professional as well. He just didn't have the experience to be able to complete the job. He was also very apologetic for the damage that was done and that he could not complete the work. I have been assured that a damage claim is being processed by I have yet to hear anything back at this point.

I'll start out by saying your prices are by far better than Spectrum. But.. I have far to many info commercial channels and when my tech came I learned I had to upgrade to a more expensive Hopper and Joey box to enjoy viewing different channels in separate rooms. This raised my bill from 54.99 to 77.99. Needless to say I wasn't to happy.

Overall the installation service was on time and courteous. Although was very respectful for his cleanliness. Tracked dirt into the house and on the carpet, left covers off cable panels in the house. Individual seemed to me in a hurry rushed through the tutorial of operation.

The TV is excellent! The Internet is a huge disappointment: I was promised 50Gb data, which is barely enough for a month, and when I looked I saw it was 50Gb from 2AM to 8AM and only 15Gb anytime! It is VERY slow downloading too! A little honesty when I ordered it would have been nice and I would not have signed up for Internet with Dish. Wher is Weather channel interactive. We were promised 3 months free premium channels, where are they??

Service ok, just had trouble with Netflix. I didn't need a smart TV.

I loved the customer services that was given, however my channel line up is a bit scrambled (a previous Comcast client). There is always a delay on the "On Demand" option. The search is very limited, so you're left scrolling through hundreds of movies (all with a delay in scrolling).

Everything is great except the hopper. I'm very disappointed it doesn't come close to the genie. I prefer the price and the channels over DirecTV but the hopper is terrible. It tapes whatever it wants and makes it impossible to see what shows you have chosen to tape. And almost just as impossible to search for shows you want.

all Ok except the rep Mike that came for install did not call us back when it was time to install modem the next day. left several messages and he never called back...