UscushionReviews of uscushion.com

I DID NOT RECEIVE MY COMPLETE ORDER. I have tried contacting this company by phone and email, but they completely ignore me and refuse to respond. This is absolutely unacceptable and extremely unprofessional. They took my money, but I still have not received everything I paid for, and they apparently have no interest in resolving the problem. DO NOT BUY FROM THIS COMPANY. I strongly recommend staying away from them. In my experience, they took the money and failed to deliver the complete order, and then stopped responding. Think twice before giving them your money. I would NEVER recommend this company to anyone.

One of them is shorter than it was supposed to be

Amazing! Great quality, exactly what I asked for.

After dealing with a company that came up first in Google searches and dealing with nothing but lies and deception it was great to deal with USCushions. Even though nobody answers the phone listed(really bad idea) they respond to emails within hours. I ordered 3 cushions from them and they arrived 2 weeks after ordering unlike the other company that was still telling me lies 2 months after cushions were ordered. Even though there was an issue with my order(ordered tufted and got regular cushion they stepped up and delivered. Instead of telling me my order would ship in 5 days 5 phone calls in a row USCushions told me the exact procedure to fix the error and they honored that I would do business with these folks in an instant.

The cushions were exactly as advertised, quality, workmanship, color, size, delivery time, and even in assisting us in finalizing the order. Everything was exactly as they said it would be, excellent and no surprises.

Great custom cushion. Beautiful and comfy!

They were awesome to work with, I sent my measurements in and they sent me a spec showing all cushions dimensions. Picked out fabric next and within 3-4 weeks the cushions came in and they look great!!

I have had such a great experience with this company, Sorra specifically. The first cushion I received was extremely great quality however the fabric color was different than expected. Customer service helped take personal pictures of other options to help me find the best replacement. I was so relieved and grateful for this level of customer service and am so excited for the final product to put the final touches on my nursery.