US CAR SHIP & TRUCKINGReviews of uscarshiptrucking.com

Simon Smith is the ABSOLUTE BEST, SWEETEST, MOST HELPFUL, UNDERSTANDING & PATIENT person I have EVER had the HONOR of dealing with. He went ABOVE & BEYOND to help me with every problem I had, and TRUST ME I HAD PLENTY! He NEVER ONCE got aggravated, upset or tired of dealing with me. He DID NOT STOP until he had me and all my problems taken care of. And then he checked on me AFTER I was taken care of just to make sure everything went smoothly and I was ok. I would LITERALLY give him 100 stars if I could!! Thank you so much Simon. It was a pleasure meeting you and having you take care of my shipment.

Max at US Car Ship & Trucking was wonderful to work with. He guided me through the entire process of paperwork, scheduling and travel of my vehicle. I was nervous about how the process would work and he made several calls to me, even putting me in touch with the driver, to ensure I understood the timeline and process. Thanks Max!!!

Outstanding service by US CAR SHIP & TRUCKING LLC for a vehicle move. Professional, efficient, and seemless. I recently had the pleasure of using US CAR SHIP & TRACKING LLC for my vehicle shipment from Nevada to New York, and I must say, I am thoroughly impressed From the get-go, the company demonstrated professionalism and a commitment to customer satisfaction.

Shipping guy was awesome and made the whole shipping process super easy. He answered any questions or concerns that I had. He 100% deserves 5 stars. If I ever need to have another vehicle shipped I will be reaching out to him again. Thank you

Never have I had to deal with such a horrible scammer of a company. Truly the absolute worst of the worst! Do NOT ever do business with US Car Ship Trucking LLC. This company is one of those horror stories you read about. Trust every negative review you see about them, I'm convinced every good review is them pretending to be customers. They gave us a quote and contract to ship our vehicles from MO to AZ a couple months ago, told us it was a low quote due to booking so early. They waited till the night before pickup to more than triple the price. They said there was bad weather along the route, but when we checked the weather there were no storms that would impede the transport. (the company we hired last minute made it fine. We left the same day in an RV and had no storms along the way.) The price went from $800 to $2700. We paid $200 up front. Simon said the $200 was the broker fee and that the new driver was being paid $2,500. I spoke with the new driver and he said he was only being paid $2,100. Which means Simon was just trying to get more money. He underpriced and tried to make more money at the last minute. Long story short we found someone new and cancelled our service with this company. We refused to sign their change order. Simon has since harassed me with non stop calls, texts, and emails. Including fake calls from his managers. Simon threatened to take our vehicles from our new company and send us pics for proof. Taunting us that we won't know who is them or our new company. They've threatened to call the new company and tell them to cancel us, and then send us a fake text pretending to be our new company saying they are cancelling us. They tried getting more money by saying we need to pay a few hundred in cancellation fees. They've even threatened to call the police on us so they can take our vehicles. They sent me fake screenshots trying to say my new company was lying to me about the price. (they didn't even know who my current company was. They sent me an edited screenshot of the "broker board" for a company they thought was my current company. I mentioned it to my current company and they sent me the actual screenshot of that company's bid and it was different than what Simon sent me.) Again: DO not do business with Simon Smith or with US Car Ship Trucking LLC. You will regret it!!! *********************** UPDATE: This company offered to give me a refund on the deposited $200 IF I deleted my review. I told them I would delete it after I got the refund, only so I would get my money back. After the refund was complete I told them I was not removing my review as it was an honest experience with their company. They told me they fired Simon Smith, but I do not believe it. I have no doubt he is still employed there and probably just using another name. After seeing their blatant lie of a response to my review, I am even MORE assured that they are a scam of a company. I never asked them for more money than what I originally paid them, I never even asked for money back. I assumed it was a loss until Simon offered the refund. They never told me their truck was broken, they told me they needed to change trucks because there was a storm in Oklahoma or New Mexico. Just one lie after another. And just like they said, I have ALL emails and texts to prove my point. Not the edited BS they will provide. HORRIBLE EXCUSE FOR A COMPANY!! USE AT YOUR OWN RISK!! Believe ALL of the negative reviews that have been left for this company. They are liars, scammers, and all around BAD people! I would give negative stars if I could.

Was able to get my car faster than expected and at a lower rate. Simon was very active and communicated with me the entire way.

James Mathew did an awesome job shipping my motorcycle. Great price, great communication, very friendly company. Well certainly do business again!!!!! 😁😁😁

Simon assisted me every step of the way with the shipment of a motorcycle from MA to WY. He worked diligently to find a Driver who would accept the move in a time frame that worked for us. I give Simon 5 stars for his professionalism on this move.