Cynthia
I made an order and payed for a three…
I made an order and payed for a three days express delivery over a month ago, I still haven't received anything. I sent a couple of emails, but no response. Very poor customer relations.
One stop to shop wholesale prices on hair care, skin care and health & beauty products
Usbeautybazaar (usbeautybazaar.com) has 281 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Cynthia
I made an order and payed for a three days express delivery over a month ago, I still haven't received anything. I sent a couple of emails, but no response. Very poor customer relations.
Asha N.
They sent a large order I made to the wrong address. I never heard from them again. BEWARE.
Damilola C.
I ordered some products from them, they sent me 2021 expired items. I emailed them and them and still didn't hear from them. BEWARE!!!
Netta T.
Did not receive my whole order. Emailed and followed the links that were sent. No customer service!!! They have my money & my product that is theft of product and service. I also was charged for 3 day shipping and it took 2 weeks. Such a huge disappointment.
Pinky
I can always find all the products I need from US BEAUTY BAZAAR. I dont have to drive from store to store looking for items. I was using another NY Beauty company, but they would take forever for me to get my items. Not only does Us Beauty Bazaar have the items, they ship right away. I didn't realize, I have been ordeing from them for years. Its a good company for all of your beauty creams, lotions, hair, etc, . I more than recommend.
Maxine
First time shopping on this site and the only complaints that I have are: 1. there is ZERO customer service. I emailed them three times before I took a chance and placed my order I didn't receive a reply to none of my emails not even an automatic response. I even called no one answered but I received an automatic text message stating to contact them via whatsapp and I did. Guess what, i received an automatic response to my question there too. I then asked for a human someone read the messages and NEVER responded. 2. The shipping charges are ridiculously high! They should offer free shipping if you spend over a certain amount. If they do, I don't see the offer anywhere on the website Now to the positive. This company has GREAT prices and they ship fast. I also received email notifications each step of the shipping process and even an email letting me know that my package was delivered. I will definitely shop here again when I get enough money to pay for the shipping charges. lol
Coco C.
If I could leave a zero star review I would. Worst customer service ever. Just atrocious. The problem I had was is when I received my order, I only received half of it with a note from them stating they would send the rest of my order later. Three weeks go by and still nothing. I emailed them(conveniently no phone number is listed on their website) I was told that they would look into it however no one ever did, since then I've sent them multiple emails and nothing. Horrible customer service, honestly I feel scammed. Oh, and this company will delete any bad reviews that you leave. So beware guys if you purchase from them you may receive half your order and to be ignored when you try to get the issue resolved. DO NOT WASTE YOUR MONEY ON THIS COMPANY there are other reputable companies to buy from.
Response from UsbeautybazaarJul 1, 2021
Dear Customer, Sorry for the inconvenience, can you please let us know your order number? It will help us to investigate this issue.
Abike
They don’t reply mail and they don’t have a phone number. Zero customer service!
Response from UsbeautybazaarJul 1, 2021
Dear customer, Can you please send us your query with order number to [email protected], it will help us to investigate and try to resolve as soon as possible