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usb-flashdrive.com Reviews | Read Customer Reviews of usb-flashdrive.com

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usb-flashdrive.com

usb-flashdrive.comReviews of usb-flashdrive.com

4.9433 reviews
Computers & Phones

usb-flashdrive.com4.9

Reviews433 About Contact

Overall score

4.9 out of 5

Excellent

Average of 433 reviews

Distribution

5★89%
4★9%
3★1%
2★0%
1★0%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 709-4836
usb-flashdrive.com
[email protected]

About usb-flashdrive.com

USB-FlashDrive is one of the world's leading suppliers of customizable memory sticks. Quality is without question our number one priority, and that's why all our models include Grade A memory chips and are checked at least 5 time before being delivered to your door.Our range includes 100 models, all of which use Grade A memory chips and are RoHS compliant - In fact, all of our USB Flash Drive housings are made from recycled materials.

usb-flashdrive.com (usb-flashdrive.com) has 433 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Website: usb-flashdrive.com
Category: Computers & Phones
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: May 2019.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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usb-flashdrive.com reviews

433 approved reviews, newest moderated first

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Smaranika
May 28, 2019
Great Product arrived in time...
Great Product arrived in time...
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Madisyn F.
Dec 28, 2018
2 Thumb Drives Up
Super fast shipment, great product and the custom design was exactly as we planned.
Report
Gail
Oct 24, 2018
They did a great job with our design
They did a great job with our design, and it was delivered on time according to schedule. There was a small glitch with customs and FedEx, we had to fill out and send a form, but it only caused a 1 day delay. My advice: since these items are being shipped from Hong Kong, leave extra time for any delay that may happen with customs. The 3 customer service agents I worked with were all very helpful and timely with replies, either by phone or email. Will definitely use again!
Response from usb-flashdrive.comNov 19, 2018
Hi Gail, We are glad to hear you are happy with the product and service we provided. We do apologise for the FedEx glitch. As with any product there is always a small chance of a delay, we wish we could deliver all the goods personally. We hope we made the process as smooth as possible for you and look forward to hearing from you soon for your next order. Kind regards Shelley Love
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Kathi
Oct 5, 2018
Buying process was straight forward
Buying process was straight forward and smooth. Package arrived in a shamble of a box from China... good thing my purchase wan’t fragile.
Response from usb-flashdrive.comNov 19, 2018
Hi Kathi, Many thanks for bringing this to our attention. We pride ourselves on customer service and delivering a great product so it is important to receive feedback so we can look into processes and make improvements where necessary. We have been using FedEx for around 10 years now and very rarely we see any damaged packages We will look into the packaging used for this shipment and ensure our supplier uses more sturdy boxes and plastic wrap for future orders to ensure this does not happen again. I would like to sincerely apologise for any inconvenience caused and I do hope this does not effect any future orders you would want to place to with us. Please let me know if any drives are missing or damaged and I will have them replaced right away. Kindest Regards, Rosie Richards
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Mike
Sep 28, 2018
Very Happy!
Very easy to work with from the quote stage through order and delivery of product.
Response from usb-flashdrive.comNov 19, 2018
Hi Mike, Glad to hear you were happy with the product, we hope to hear from you again soon. We appreciate your feedback. Kind Regards, Shelley Love
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John
Sep 18, 2018
They were thorough and put up with my…
They were thorough and put up with my changes and additions. A pleasure to do business with. Might want to have someone answer the NY phone number more often.
Response from usb-flashdrive.comNov 19, 2018
Hi John Many thanks for bringing this to our attention, we appreciate the feedback as it is a great way to improve our service. We do apologise for missing your phonecalls, that must have been super frustrating for you. We will make sure to work on this in the future. Kind Regards, Shelley Love
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Donald
Sep 18, 2018
Great company to work with
Super helpful, very friendly, easy to work with. Very professional in all aspects. Was able to take me jpg files and make clear, precise art work with pantone colors. Ordering was easy. Delivery of product after approval of proof was under 10 days. Very pleased with the entire transaction.
Response from usb-flashdrive.comNov 19, 2018
Hi Donald, Thank you for your lovely review. We strive to deliver within 10 working days and made the order process as simple as possible. Hope to hear from you again soon. Kind Regards, Shelley Love
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Jane
Sep 11, 2018
USB-flashdrive makes ordering painless
USB-flashdrive makes ordering painless! I truely enjoy working with your staff. My order was placed without effort and delivery time was amazing. Everyone loves these new flashdrives with the keychain attachment. Thanks so very, very much for all you do to get my order our quickly and accurately! Jane Crady Catholic Charities Disaster Response
Response from usb-flashdrive.comNov 19, 2018
Hi Jane, It is great to hear everyone loves the drives. The twister drive is our most popular model, such a classic! Thank you so much for your lovely comments. Kind Regards, Shelley Love
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