US Auto SalesReviews of usautosales.info

So I submitted a pre qualification online with them, they claim it would NOT effect your credit score.. I even put in a fake social security # because I was worried they may hard pull the report.. some how, some way, without my SS# they HARD PULLED my credit which shot down 5 points.. so I call the dealership to ask questions about down payment.. the 500 down thing is not real and the car jsalesman TIM took every question personal and lied over the silliest things.. I will not be be purchasing from them.. idk how they are still in business with all the reviews 🙄 but do not put in your information.. they won’t give you any real information about anything and you’ll end up with a hard pull.. that should be illegal.. Carmax car gurus and several other places do pre qualify without hurting your score so these USauto guys are fraudulent in every way

So a year ago I bought a vehicle . I started to have problems with it shakiness tires where rotten I tried reaching out noone would return my calls so the. I made a payment in July 2022 and it got list somehow so I had all the routing information and they gave me the run around for months about my refund and kept changing the dates I never got this money and reported to the better buisness burea. They lied and said I already got my refund I have 3 months of bank statements and I never received this refund and recently I was able to receive a extension on my car notes and I asked for a extension on Feb 13th and all I got was attitude and I only owed a little over 100 and they expected me to pay most of what was owed I would've called if I had the money . So all I got was attitude and jerks. My husband is disabled and I injured my leg so my hours where cut down and all I needed was a few more days to complete my note. And I got no help whatsoever just attitude and no understanding. I will never recommend anyone else to yall . And assoon as I can I will get rid of this shifty car.

I would not recommend my warranty expired so is auto repo my car and messed up my transmission and denied my claim to fix so I’m getting a lawyer now cause at this point I’m about to dispute every charge I had made toward them

RUN!!! This is an awful company to deal with. Dwight Copeland (the salesman, Columbus, GA) sold me a 2016 LEMON!!!! The engine is bad and they have NOT provided any assistance. He thought my experience was funny and laughed. I DO NOT want anyone else to feel this type of disappointment. He said, “No one would read this post.” I wish I would have read earlier posts and I wouldn’t be experiencing this (NO TRANSPORTATION) now. So, I will NO LONGER support this business.

Stay far away from US AUTO SALES Absolutely careless and rude. Do not support the Veterans either.

I purchased a car from them two years ago and the Transmisson already had to be replaced on a 2017 Nissan Altima, I was wondering why ?? well my car was used as a rental before then was put on the lot to sale horrible experience.

Would give them a zero if I could, bought a car from them, and I ended up doing my homework on the vehicle. After the fact for information, they refused to give me I had to pay for off of governments site that the vehicle in question was worth less than $6000 and that they physically paid less than $6000 when they bought it at a junk auction. they were trying to have me pay over $29,000 on a car they spent less than six grand on supposedly the interest rate is only 18. Something percent then how does the interest equal well over $10,000 they take my payment when I made payments and I’d be lucky if they would’ve apply out of my $212.42 biweekly if they would apply $19 to the car loan, they did that every single time I made a payment they would pocket up to 95% of what I was paying on the car. They report to the credit reporting agencies that my monthly payment is higher than what my contract states as well as the fact, they put illegal CPI on my car when I had active insurance on, it never sent me a single notice by law federal law under CPI rules and regulations any bank or Carlot must send two notices prior to adding CPI fees to your loan one must be sent 45 days prior to them trying to add CPI to your car and the second one must be sent off. It’s a 15 day reminder before they apply CPI they put CPI on my car when I had active insurance never sent me a single notice when I called him out on it they told me all what’s in the contract we only have to send you one which they didn’t even send me one which means the contract violates federal laws of consumer rights and laws and regulations on CPI, I had been in the hospital with the COVID-19 and I even told him this that I’ll be a little late on the car because I was in the hospital with Covid and I am also a cancer survivor so I got it really bad told him that I would be at least a week maybe two weeks tops out laid on it they turned around never replied to me said they never got my email which I have a confirmation that they got it and when I got out of the hospital was at like one or two in the morning they shut the car off while I was driving down the highway with my family in the car and nearly killed us the night they did it, but have three other eyewitnesses for what those mother fuc.s did, they sold me an extended warranty on the vehicle. The car I had was a Ford focus on the extended warranty they sold me they put it down as a Ford escape. I couldn’t even use it, so I paid money for something that was on the wrong vehicle because they’re incompetent morons, my wife had also bought a car from them. Maybe a month after I got mine before they started trying and doing all the things they did my wife had the car fully insured recorded them inside the office stating oh no, you got all the insurance you need we’re not gonna put anything on it. She had the car for 15 days and they added CPI to her car loan, no notice nothing by law not only did not send a notice or even two notices in accordance to the CPI law. Shouldn’t even have a car long enough for them to try to put CPI on it and they did it anyway within the first week of her, having this vehicle, the fan for the engine fan to keep the engine cool would not shut off we had to spend money to constantly jump the battery , and in the end it broke the AC unit in the car and we live in Florida hundred degree temperatures almost every day and they refuse to fix her car but yet want her to pay for a car in the heat with no working or running AC as well as the fact that the battery needs to be replaced and the fan and the engine needs to be replaced, this car lot should not just be shut down their car. Lots should be nukeed and all of their employees from the ground up should be arrested for fraud, consumer abuse, theft and violations of both consumer rights, lemon law violations. And both state and federal laws for fraud and selling broken vehicles and committing theft, as well as violating the fair credit reporting act and for deck collecting practices by falsifying how much you pay on the vehicle every month on your credit report and how they are committing fraud and theft by pocketing up to 95% of your payment, anyone who thinks of buying a car from these people never ever do it. They are useless. They are worthless. They are frauds thieves. they violate the rights the laws of the consumers, as well as commit theft on their very customers and care. Nothing if the vehicle is falling apart around you as long as you pay them, but they will not fix your vehicle. They will give you the runaround the entire time and keep an ion their little CPI scam they’re doing which Wells Fargo and a lot of other banks, including TD Bank and Bank of America have all been sued for the little CPI things like this car lots doing.

This is by far the worst dealership ever they are personally selling lemons I purchased a Chevy Malibu from them check engine light came on in the first week then they wired my odometer to show less then what it supposed to and when I brought it to their attention they gave me the run around for 4 months I wouldn’t recommend this dealership to anyone they literally have more cars in that need to be fixed then sold they really need to be closed down by the better business bureau