US Auto SalesReviews of usautosales.info

About a alternator and it was no good took it to AutoZone had it checked and it was bad I brought it back and asked for another one and she said no refunds because it was electrical part bad business no exchange for another part from another car

Horrible Customer Service and Integrity…..I bought a car from US Auto Sales in February 2023 and bought a 3 year Extended Warranty. May 2023, my starter goes out making my vehicle inoperative. Call to make a claim to get my car repaired only to be told the contract has been cancelled due to none payment from US Auto Sales. Although I am paying for the warranty, I am unable to use it. And US Auto Sales will not make amends to correct this or fix my vehicle. I’m paying for a warranty I can’t use!!! Tried to called US Auto Sales to explain the situation, when I asked the 1st person how is this going to be rectified, she put me on hold for over an hour. I called back, the second person hung up on me. The 3rd time, they put me on hold again!!!

Worse dealerships ever… I want to start a class action lawsuit if you are interested email me the sold me a car with blown gaskets and the 1800 dollar warranty didn’t cover it.. I sued them and won 10k now they temporarily closed..

Do NOT waste your money or sanity! US Auto is horrible to deal with. Any time you call you get a completely different reason/explanation. My mini van has had tons of issues since I bought it and conveniently the warranty you are required to purchase DOES NOT COVER ANYTHING.

I have the extended service warranty. Paid an additional 1,840 for what?Was within the time frame for a claim. My car blew a head gasket. And was denied because they don't service "gaskets, and seals" within not even having the car nearly two years. I need their little shut down to be over so they can make this right.

Sold a truck with a bad engine. Bought in September. The truck was inoperable before Christmas. Worst customer service ever. Trying to make me pay for their mess up. I have spent too much damn money to still be without a vehicle. Paid for my own rentals out of my pocket. They want me to pay for repairs, but they will repossess the vehicle. I asked for deferments only to be told my money issue is not their problem. Not a good car lot to buy from unless you do not mind buying a piece of garbage and dealing with worthless employees. The Warranty Company admitted to fault but still screwed me on the repairs to the truck.

We all need to get together and get a class action lawsuit against US Auto I am sick of this business now don't get me wrong I had a salesman that is wonderful and will break his neck to make sure you get your money worth and I haven't had no problem with my vehicle since I been dealing with us auto. My problem is with the ownership and especially customer service started a new job over 2 weeks ago and I don't get my first paycheck until the 3rd of March got behind because my other job was shut down by the state so I haven't had a paycheck in 3 weeks now and I paid 210 dollars on my carnote don't you know these DUMMY turned my car off for $48 and 17 cents WTH I was so mad I told them I hope someone steal this damn vehicle because I am tired of dealing with they stupidity it should be a law that they cannot put a tracker on no one's vehicle when a customer purchased a police should only be allowed to put a tracker on someone vehicle when they following a bad criminal, it's sad you worked hard for things you need in life and they wanted to mess up your day knowing you need your vehicle to get to work to keep your car paid smh they so damn dumb. ( So over it ) trying to find some other car dealership to let me trade this mess in and get something that's worth my time and pay once a month and not twice a month now that gets to me forreal with they ungrateful butt!!!!!🤬🤬🤬🤬🤬🤬🤬🤬🤬

So I submitted a pre qualification online with them, they claim it would NOT effect your credit score.. I even put in a fake social security # because I was worried they may hard pull the report.. some how, some way, without my SS# they HARD PULLED my credit which shot down 5 points.. so I call the dealership to ask questions about down payment.. the 500 down thing is not real and the car jsalesman TIM took every question personal and lied over the silliest things.. I will not be be purchasing from them.. idk how they are still in business with all the reviews 🙄 but do not put in your information.. they won’t give you any real information about anything and you’ll end up with a hard pull.. that should be illegal.. Carmax car gurus and several other places do pre qualify without hurting your score so these USauto guys are fraudulent in every way