USA MINTReviews of usamint.com

Ordered NEXT DAY AIR and the shipping label was created but never shipped. I paid over $20 in shipping to AVOID THIS EXACT SITUATION!!! The Mint says, "Don't worry, we'll give you a refund in a couple months" on a coin that's sold out and already selling for double what I paid. I'm just sick of their complete lack of service and accountability. They couldn't care less about this kind of thing, because they're not a business, just another wasteful government entity. Who cares if people are stealing from them? The government already is through inflation

This is so obviously a scam! USA Mint is advertising one-ounce American Eagle gold coins for $59 each. That’s ridiculous! The current price of one ounce of gold is nearly $2700! Don’t fall for this fraud!

This is not a govt agency. This is a scam website.

I ordered almost $1500 worth of product (500 coin boxes) and received 5 total coin boxes. They agreed by their shipping label (with 12 ounces as the weight) that 500 could not have been in the box, but it has been 8 months and they will not refund me. They even asked me to return what i got (which i did) and they still say they are "reviewing" 5 months after they got the return.

Received a defective silver proof coin and went through and did all the proper paperwork and talked to customer service before sending the return. It's been close to a month now with no refund. Called 4 times and talked to the customer service reps with no luck-their standard line is "we will escalate this for you" and then nothing happens-powerless customer service dept.-I would not order from here.

Advertised 1oz silver proof coins in an ad that contained a picture of the US Mint and a quote from Warren Buffet about precious metals indicating exactly that is what the coins contained. After receiving and determining the coins to be fake…painted ferris metal; refund requested and the initial response included THIS description of the coin: “It’s important to clarify that these coins are crafted with silver-plated alloy, not made from precious metals like pure silver.” Offered escalating refunds up to 70%, never offering 100% satisfaction refund advertised. No refund to date. Now receive this as a reply: “We regret to inform you that we are currently unable to process a refund for you at this time. Our account is currently undergoing a review process, but please be assured that our dedicated technicians are working diligently to resolve this issue. As soon as our account is restored to normal operation, we will promptly issue the refund to you.” ALSO…Reported to PayPal as fraudulent. They denied any reparations stating the transaction was processed properly. NOTE: usamintcoins.com should not be confused with the U.S.Mint.

What a waste of time, and I WISH that I had read these before hand. I am pretty sure that I too had been taken for a ride!!! Do NOT order from them

Real shame Google won't do reviews on a goverment e-commerce site. But anyway. BE AWARE. The US Mint will tell you they have something, allow you to order it, then backorder it for months without fulfilling your order. Multiple times over the same number of months for different products. The fulfillment company they now use is absolute garbage.