usamerica.shopReviews of usamerica.shop

If I could provide a review with NO STARS I definitely would. I ordered a "squirrel-proof" bird feeder for my parents who love watching their birds at the feeders while keeping the squirrels at bay. When we received the product it was bent at the base and sat very uneven. I took a picture and sent it via the customer service link and was told that 'We double checked your order and found that it's not bent.' You can imagine my disappointment in anticipating an item to be used to bring joy to bird watchers, only to be told that the damaged product would not be replaced. I would suggest that you never order from this site and find other reputable sources that actually back their products.

I wish I had seen these reports before ordering. I saw a Squirrel flipper bird feeder with video of squirrell being flipped off when it jumped on feeder. Big description and pictures. So I ordered it, They tried to get me to add other items to the order. It was shipped and after I hadn't received it in a week I tracked it down. They had a tracking number that didn't work in usual system. Finally it came after 2 weeks and When I opened it the item was nothing like I had seen in the order I sent. No motor, no charger, different size, cheap materials and bent wires and perch. It was a total scam and there is no recourse. I wouldn't even consider sending back for a refund as there would be none. They advertize like an American company but are in China. They should not be allowed to do business, It is a bait and switch company, not morally honest. Hope you alert all who are taken to the cleaners, I am only happy I didn't lose more that 25 dollars.

Do not shop here, ordered sandals for my wife as I have done many times before. They came in and were way to small. I notified then on how to either return them or exchange them. Will not let me return, and gave me a run around on trying to exchange them had me use a tape measure to show what size I received then told me they were correct and my order is completed. Will not refund money or exchange

Beware! Stay away from this site! They advertise items for sale, and send you cheap nick nack items that weren’t originally ordered. I ordered shoes and they sent me an eraser and Kleenex box??? Reached out to them to return items, first told me to ship back and I would have to pay for shipping. Then they quit responding all together after a couple emails. This site is a scammer website… beware.

All of the reviews are correct about sending fake and deceptive products, as well as you have to pay out of your own pocket to ship back to China if you want any kind of hope of a refund. What they don’t tell you up front is that only when they receive the product back in China will they give you a store credit if the value you paid in shipping back to China. They sent me a product that looks nothing like the one I ordered online. It is laughable how different the product image is and it is printed crooked even. This company is a fraud and a scam. When I emailed them and sent them pictures showing how what they sent was completely different than what they advertised and asked for my money back, they gave me the whole pay at your own expense to ship to China thing, and then when I called them a fraud and scam, they quit responding. I protested the charge on my credit card, but unfortunately the company is going to get away with this as the credit card company said it is too small of an amount for them to go after. Don’t waste your money or time with this scam of a company. You won’t get what they are advertising in the pictures and you will be stuck with it if you want to return it or get a refund. They are criminals.

If they had a star for a 0 I'd check it. I paid for two electric climbing santas and received two battery operated ones that are junk. They told me I had to pay to ship them back. They did not apologize or offer to rectify the situation, so I called my cc company, proved by their confirmation that I ordered electric and they gave me a full refund. I emailed the company and told them if they wanted the santas they needed to send me a prepaid label. A month has gone by and I still haven't received it, so they will be thrown in next week's trash. I ended up buying what I wanted from Amazon and got exactly what I ordered.

I gave them a 1 star because I had to so that I can write a review. I ordered a Santa climbing a ladder while carry a string a lights. I received one that is carrying a sack (no lights). I reached out to customer service and received the run around and finally received an address in China to return this item. I stopped at UPS and the address I was supplied would cost me over $50. This item is low quality and already cost me $30+, Not worth the purchase for the cheap product and not worth the return. They should have sent me the correct item, its not my fault they shipped the wrong item. I will never order from this company again and do not recommend anyone to order from them.

If I could give a 0 start I will. Worse online shopping experience ever. I bought a product and received something else instead. Then I ask for a return label, and they don't do return labels you have to pay for the return. Then they give you a $10 store credit for the return item and when you purchase a new item, they send me something else again. So, you have to go to the whole process again. Seriously scam you are better off buying from someone else. On top of that they do not have customer service.