Lisa S.
Horrible company - stay away
This company does not even deserve 1 star. The shoes I received did not fit and when I tried to return, I got nothing but a run around. Stay away from using this company - FRAUD!!!!
usamerica.shop is listed under Appliances & Electronics.
usamerica.shop (usamerica.shop) has 45 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 35 reviews with 1 star · Clear filters
Lisa S.
This company does not even deserve 1 star. The shoes I received did not fit and when I tried to return, I got nothing but a run around. Stay away from using this company - FRAUD!!!!
Jody S.
Never received items gave a false tracking number and unable to contact other then email Be very aware from ordering from theme
Sheila L.
If it could be less than one star I would rate it lower. ! Do not purchase from this site....Run the other was as fast as possible. First the shipping takes 2 months and then the product does not resemble the product I purchased let alone knowing it was coming from China of all places. Now the item cannot be returned because it was not damaged. Go to a local store in your area-you will be much happier.
Ernie
first off when i ordered they said 4-9 days delivery ,got emails saying order shipped ,the 2 nd email was with a note .according to my tracking it will arrive july 2026 ,order # is 474708 ,i would not order from this company ,every product comes out of China ,the customer service phone number is fake i have every email from them if you'd like me to forward any of them this order was to usamerica.shop for a auto relay tester
Nicole D.
I ordered 4 jerseys; only 3 arrived. One was the wrong size (XS instead of XL), and despite sending multiple photos as proof, they still refuse to send the correct size or issue a refund. Worst online shopping experience I’ve ever had. The company responded to my review but has yet to resolve the issue. Spare yourself the frustration and avoid shopping here. Several Emails/photos and weeks later I FINALLY received a refund! However no jersey.
Response from usamerica.shopAug 14, 2025
Hello Nicole, We couldn’t find any order under the name you used for this review, and there’s no matching order in our store records. Please contact us at [email protected] so we can help. We would never leave a customer without resolving an issue—whether by sending the correct size or issuing a refund. It’s possible you may have ordered from a different store and left a review here by mistake. Thank you, Usamerica.shop Customer Care
Sandi
Poor quality! I never received a confirmation email with an order# on it, to track the order. This is their return policy: For items such as shoes, clothing, and jewelry (or any products with a size chart), returns and exchanges are not accepted unless we have sent you the wrong size or an incorrect product. I ordered MY size 6 1/2, they sent a 6. The material is so loose at the heal, the shoe doesn't stay on my foot! Their product description says Orthopedic with Arch Support. NOT EVEN CLOSE! Their contact phone# is "Restricted". Hopefully their email address will be helpful, and I receive a free return label and full refund.
Response from usamerica.shopAug 14, 2025
Hello Sandi, We believe there may be a misunderstanding, as our store’s return policy does not contain the phrases you mentioned. It’s possible you may have ordered from a different website with a similar name. If you did place your order with us, please contact us at [email protected] with your order details so we can verify and resolve the issue for you. We are always happy to help our customers and ensure any problems are addressed promptly. Thank you, Usamerica.shop Customer Care
Sheliena G.
I feel like I'm the only real human woman leftovers. Unsafe on my own battle ground...
Chadine
I placed an order on February 9,2025 and to date haven't received the product or an email response regarding the status. I will give them one more week and then dispute the charge. How can they take your money and no one is available for communication. Sounds like a scam to me! Never again
Response from usamerica.shopApr 28, 2025
Hi Chadine, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused. Unfortunately, we were unable to locate your order as we have not received a response to our request for your order details. We genuinely care about our customers and would never intentionally leave any issue unresolved. Please contact our support team at [email protected] with your order number so we can immediately assist you. Your satisfaction is very important to us, and we are here to make things right. Thank you for your understanding, The USamerica.shop Team