USA JacketReviews of usajacket.com

Easy and fast experience. Plus $20 off made it an easy decision to buy the jacket. Exactly as described.

Great Jacket. I love it!

FANTASTIC CUSTOMER SERVICE I was searching for Newt Scamander’s New Coat and came across this site. They were using stock images to sell the coat. Obviously I was very skeptical but I gave them a chance. I don’t regret ANYTHING. They were very friendly and answered every question and request I had. I asked if they could show me the finished coat before they shipped it so I could see what I would be getting and they sent me detailed photos of the coat and it was perfect. They were nice enough to tell me that if I didn’t like the final product, they’d refund me. When I received my coat I notice the design was printed on and not actually threaded wool but it photographs so well! You can’t even tell. Buy with confidence. USA Jacket is Legit!

I feel bad for those giving the bad reviews, their challenges should not be occurring. I ordered the Rocketman Denim Jacket and it was of amazing quality, quilt lining with inside pockets that you can put your phone in. There are 58!!!! superior quality patches on this jacket, (you couldn't buy them individually for the price of this jacket) It sounds as if this company is outsourcing to different manufacturing in different countries, I understand that, and there is nothing wrong with that. However, it sounds as if there is a different level of competence and pride in customer service in these sites. Now, my jacket was made in(mailed from) Pakistan, not SE Asia, my jacket had a USA Jacket label and Brand hang tag, a size label and travel bag, and came as ordered and true to size. A beautifully made jacket. Also, my customer service was excellent. I forgot to order expedited service and emailed them immediately. Got a very quick response, also from Lisa, suspect a company response name, nonetheless, she guided me through the process of paying additional shipping fee, even with me having challenges with that, I got my jacket in 5 days! Perhaps those with all the terrible sizing, quality problems are from a specific facility and perhaps USAJackets can get all their contracted companies to the same level of competence and address this 'pay postage' scam that some seem to be using. I am happy with my fabulous jacket and wonderful service.

They have wonderful customer service they ensured that my jacket arrived before my ship date for the USMC boot camp

I’m a cosplayer and I’ve been searching for a jacket like this for over a decade. Most of the ones I’ve seen have been wool or cotton but USA Jackets have exceeded my expectations by making a screen accurate jacket out of red suede leather. It even comes lined with functional pockets. I can’t wait to wear it to Gallifrey One as Captain John Hart from Torchwood.

I purchased a Bengals starter jacket for the Super Bowl and was needing it shipped quickly tk Arizona. The team at USA Jackets did an amazing job not only on getting it to me in record time for the big game but the product quality and the jacket was more than I could have hoped for. I love it! Customer service was also awesome very responsive and helpful. I highly recommend thank you USA Jackets for making my Super Bowl!!

I ordered Venom 2 Eddie Brock Detroit Lions Jacket for my husband. After we received we found out it was too small for him. And the customer service is very nice and patient to solve my problem. Nice jacket by the way.