USA JacketReviews of usajacket.com

I was looking for a specific style and color of a leather jacket. I "googled" it and saw the jacket from USA Jacket. They have a ton of jackets and good prices. Their turn around time is exactly as stated and the received jacket was quality and was the real deal. However what really surprised me was their promptness in regards to customer service... answering all my questions and made sure I was satisfied.

I took a chance on USA Jackets, looking for something specific, and I am glad I did. I initially assumed what I ordered would be little more than an upgraded Halloween jacket. I was shocked when my order arrived and it was a full leather jacket, with nice stitching, and attention to detail. Without a doubt I will order a 2nd jacket from USA Jackets, and as my tastes change, I will undoubtedly order more.

I ordered the Umbrella Academy jacket in S size and it was too big. They sent me an other jacket in XS size and i just payed the shipping and they let me keep the first jacket. The jackets have a very good quality. They are super atentionate. Very quick delivery. I have nothing bad to say...i will order again.

Unfortunately I had a sizing issue with my jacket. It was just the fit. The quality was excellent. The issue was resolved quickly and efficiently. All my emails were answered quickly. Their customer service is exemplary.

Had an issue with the jacket ordered finish quality. We it was determined that it wasn't easily corrected they offered a refund. Disappointing because jacket looked really nice when Vanessa Hudgins wore it on TV. But if they honor their promise to refund it is a good customer service experience and I will try their products again in the future.

I sent the photos and video to USA Jacket and they promised a discount and offered me a full refund on the purchased jacket.

Jacket was too big. Waiting for new jacket size smaller. Thank you for your great customer service.

We bought the Rocketman Elton John jacket and it looks fabulous on. They run a little small so my advise would be to order a size up. Although there was no contact number all emails, fb messages were answered promptly and issues were dealt with in a timely and very fair manner. Overall very happy and a great original jacket for a great price.