USA Health and WellnessReviews of usahealthandwellness.com

Communication has been polite with the sales associates which is the only reason I am giving 3 stars. I only however receive communication if I reach out first. I have yet to receive my sauna which was ordered over 3 months ago. I know this is a production issue. I am concerned that I have been charged fully for a back order item which is not a common practice in retail. I do however have ability to dispute the charges on my credit card if I don’t receive my sauna. For that j would give a second 1 star rating.

Spa works well. Limited information on electrical hook up. Customer service not available by phone: send an email and they will call you back. Not great when you have an electrician onsite and need to ask questions.

will review when i recieve my order. right now im waiting on a hot tub

Although our salesman was excellent and very helpful, we experienced a significant delay (many weeks) in receiving our product; probably due to the current world situation; but it would have been nice to have the delay information up front, and not to have had to pay the entire amount until it had actually shipped.

Tyler, was suppose to get back to me on Monday, Tuesday at the latest. It's Thursday evening and nothing...