USA Equipment DirectReviews of usaequipmentdirect.com

I had pick your Co. Because of the item i wanted to try,i couldn't fine elsewhere. Then was told not in stock. I said fine just return my money and i will (go back to the drawing board). Was called back by a supervisor. Told me he would be able to supply me with a modle ( that i did not want) but it was larger. Well this is actually a case that size does matter. But was able to get the (better again to him) he was able to ship it in time and early. Great. However the weight was more and have to have a lift on it .long story short i had to pay for the up grade and was 3 days late. So that is my review and the reason i wont put your company at the top of my list. But Thank You for the help that was giiven.

I haven't received the equipment yet.

Absolutely NO customer service. They told me to contact UPS myself with the tracking number of my $500 rice cooker that was in very bad shape upon delivery. They said they would do nothing.

My delivery literally came the Next day!!!! Amazing!!!!! Big smiles!!!

Great customer service, fast shipping, reasonable prices.

The chairs are great. Would have been nice to get the hardware to put them together. Had to call after delivery.

The merchandise was very easy to find and the shipping was very prompt. All aspects of ordering were simple; however, I used a corporate P-card to place the order and there was no opportunity to print out a receipt which is necessary when I reconcile the card. This is the first site I have ever encountered that does not provide a receipt/invoice when ordering online.

They have great prices and are very helpful, they call you and ask you questions regarding to the purchase that you have done.