Bmo
I haven't received the equipment yet.
I haven't received the equipment yet.
Welcome to USA Equipment DirectWe sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.
USA Equipment Direct (usaequipmentdirect.com) has 168 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 4 reviews with 3 stars · Clear filters
Bmo
I haven't received the equipment yet.
brian
The merchandise was very easy to find and the shipping was very prompt. All aspects of ordering were simple; however, I used a corporate P-card to place the order and there was no opportunity to print out a receipt which is necessary when I reconcile the card. This is the first site I have ever encountered that does not provide a receipt/invoice when ordering online.
johnsidney
Purchased Stainless Sink - 1-2 Week - Faucet Broke - Called Company - Pleasant Conversation - Factory Will Replace - Need Faucet Now - Have Ongoing Business - Need Hot Water Now - No Faucet
murray
We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave it in our unsecured driveway for half a day until we could get personnel to move it in our building. Driver acted as if he knew nothing about it.
Response from USA Equipment DirectAug 23, 2015
Murray, Please accept our apologies for the freight company's failure to notify you as requested. We try very hard to ensure things like this don't happen but unfortunately sometimes they do. I assure you that the appointment notification was on the BOL and charged. It was disingenuous of the driver not to admit this to you. I'm emailing a copy of the BOL from the shipper's website to backup my claim. I'm also going to have the freight company refund you that charge as well. I know that this doesn't change the fact that you were inconvenienced but I hope you will see that we tried our utmost best to make your transaction with us as pleasurable as possible. Thanks Greg