USA Equipment DirectReviews of usaequipmentdirect.com

Called to find out when I should expecting delivery they said I would get a email with that information it’s been over a week and have heard nothing

Horrible customer service

Poor customer service.

I ordered a Cheese Melter 2/5/2020 so I would have it by Valentines Day Weekend. I've called several times and I still don't' even have a tracking number. I own three restaurants and an event Center and this was the first and also the last time I will ever purchase anything from your company.

I emailed, called several times and never got anyone. After a week, after trying 3 times I finally talked to someone and my item is on its way. I didnt get updates on my package or emails. Very hard to be a start up company and give a good amount of money to just not know what is going on for a week. Their site, I would try to view the invoice and it would just kick me out and have to log in all over again!

My delivery is not on time.

Lousy just lousy responses

Have not received item, nor have I received a tracking number or any other indication that the item is on its way. It was supposed to be delivered sometime last week according to the phone call I made but still have not seen it.