USA DistributorReviews of usadistributor.com

Best experience in this shop thank you for Best deal

I am an Architect/Builder, my first experience with USA Distributors is my last. I purchased kitchen cabinets, the purchasing process went smoothly. The cabinets were delivered and parts were missing. I called and texted no less than 6 times over a period of 3 weeks to resolve this and as of the writing of this review I have not had a resolution. Update...USA Distributors contacted me after I posted this review, that was 2 weeks ago they asked for time to discuss this with their DM...so far...crickets...not a word. Keep in mind I offered some payment for the missing parts if they would be fair...nothing 7.6.20 True to form, USA Distributor has questioned this review asying it does not pertain to them, let me assure the reader that it is USADistributor that sold me the cabinets and this is merely a stalling tactic for them to contact me with a fair settlement. A month ago they told me they needed a few days to have their "DM" look at it.....no reply. Yesterday I filed a formal complaint with Philadelphia BBB. 7.9.20 A few days ago I repeated my offer to USADistributors, you judge if it is fair...here is a snip from my email to them..........."you know this is a small dollar value situation, probably less than $200. I offered to pay a reasonable amount of the total. call me" At the end of the day, USADistributors did the right thing, they contacted me and apologized for the mix-up. They sent me the missing parts within a day of speaking with them. At this point I would strongly consider doing business with them again.