USA DistributorReviews of usadistributor.com

Cinq ans que je cherchais une solution pour dynamiser mon quotidien sans y passer mes nuits. Aujourd'hui, je peux le dire avec conviction, cela a transformé ma façon d'agir. Ils ne m'ont envoyé qu'une seule option, aucune liste interminable où se perdre dans les comparatifs. Au début, cela m'a fait hésiter, puis j'ai compris que l'indécision est le vrai ennemi du succès. Ils ont tranché à ma place et le résultat dépasse mes espérances. La qualité est là et la confiance est désormais au rendez-vous. Je ne voulais pas seulement un achat, je voulais un déclic tangible prouvant que le changement arrive quand on franchit le cap. Cette expérience m'a appris à privilégier le choix juste plutôt qu'une surcharge inutile. Si vous hésitez encore, laissez tomber la peur de l'erreur et avancez. La vie ne s'attend pas, elle se construit avec des décisions audacieuses. Je valide sans réserve et je repars motivé vers de nouveaux som

Mój ostatni zakup był prawdziwą przygodą! Zamówiłem sprzęt do ogrodu, bo chciałem zrobić z niego miejsce do relaksu. Wyszukałem ofertę na stronie, bo słyszałem, że mają dobre ceny. Po kilku godzinach przeglądania, znalazłem idealny zestaw narzędzi – solidny, ale nie zbyt drogi. Zdecydowałem się na zakup, bo chciałem sprawdzić, jak szybko dostawa. Dostawa była szybka, ale... Przyjechała w 3 dni, a to było super! Otworzyłem paczkę – wszystko było w dobrym stanie, ale... narzędzia były trochę mniej wyrafinowane niż na zdjęciach. Nie byłem zadowolony, bo spodziewałem się czegoś lepszego. Ale w końcu, to tylko pierwszy raz, prawda? Czy warto wrócić? Tak, bo strona ma dużo ofert. Można znaleźć coś dla siebie, ale trzeba uważać na zdjęcia. Jeśli coś się nie zgadza, można zwrócić – ale to kosztuje. Ale ogólnie, warto spróbować, bo czasem trafia się na dobre ceny. Podsumowanie: Szybka dostawa, ale jakość nie zawsze taka, jak na zdjęciach. Ale strona ma wiele opcji, więc warto sprawdzić. Jeśli ktoś szuka tanich narzędzi, to warto zajrzeć.

Worst Customer service. I call them & one of their customer service representatives said you are a scam & we don't want to listen to you.

I am here to warn all thinking about purchasing cabinets from USA Distributor Inc. On November 8th Daniel Strauss gave me a lead time of 4 to 5 weeks. I gave him my situation and explained that delivery of the cabinets was the priority, and this was my focus. I received the final design and was told that they would give me a shipping date for a payment. Danial explained that once into the Fabuwood system, it automatically locks your purchase in. Shipping from Fabuwood was direct, and to my house would be no more than 5 days. On November 19th I paid for the cabinets in full and I was given the 17th of December as the ship date, with delivery to my house prior to Christmas. On November 30th I was informed that my guaranteed date of the 17th had just slipped to the 21st of December. I informed Danial that this was not acceptable, we had a guaranteed date, and these dates are the reason I went with them. On December 9th Danial then informs me that the new date is now January 14th!! I was livid, this is a month longer than any other cabinet maker had given and at this point, I have already wasted a month with them. He then told me he hadn’t even placed my order until the 30th of November and that the cabinets were out of stock. I flipped, I paid them in full via wire transfer on November 19th Why did it take 2 weeks to enter it into Fabuwood? The whole reason for paying in full was to lock in the rate and delivery. I filed a review with them, and this seemed to get their attention for a minute. I found out later they had a big order being placed and my review was holding it up. I agreed to allow the owner, Igor a chance to fix the problem and I removed my review. This did nothing for me and only allowed them to continue down the path of delays and mistruths. The first delivery finally showed up January 5th two weeks late. The delivery included only the upper cabinets and was missing a corner cabinet. The second delivery included 3 of the base cabinets which showed up without doors and drawer faces. The third delivery came on January 31st this included 3 more of the base cabinets which showed up without doors and drawer faces. February 1st. I have still not received the drawer faces or doors for the base cabinets. They have not offered any compensation for the more than 2-month delay, nor any compensation for the installation of the drawers or cabinet doors that I will have to install. I paid to have complete cabinets delivered not partially completed. February 3rd, I called for the status of the missing pieces, I do not trust them, and they constantly get your hopes up for not. The doors and drawers were to ship on the 8th, and I wanted confirmation this was going to happen. We as expected I received this message, “Due to supply chain issues, we need to adjust the delivery dates for items on order EZ957953-3 2/15/2022” Wow, pushed again! The news got worst, my bank will no longer hold my interest rate because the cabinets are not complete, and they have canceled my financing. USA Distributor Has just cost me thousands of dollars! The entire reason for using them was a guaranteed ship date of December 17th, 2021! I contacted the owner again on the 4th of February. He stated he was going to a trade show and would bring this up with Fabuwood executives. On Monday, Igor asked again for the missing parts list. I called Igor again Monday night February 7th, he stated that he was meeting with the executives. He stated he had tried to call them but all he could ever reach were sales personnel who refused to help with any part of this. He also said he had other customers in this mess as well. As if it was somehow reassuring that other people were being treated the same way as me. Igor & Daniel had their Tuesday morning the 8th of February with Fabuwood and promised to contact me that evening with the results of their conversations. I asked Igor again if he planned on compensating me for the installation of the pieces that I will now have to do myself and for the 3-month delay. He told me Fabuwood never gives compensation, “I didn't purchase cabinets from Fabuwood you did." To finish the story, they never called me back. The last door and drawer showed up on the 18th of February. They never sent the 3” spacers for that cabinet. I had to make my own and have the paint matched. Stay away from them unless you're ok with constant misrepresentation false claims and endless delays all blamed on someone else. It was not Fabuware who lied it was Daniel to get his sale. I paid for shipping, I had to assemble the cabinets after I paid them to do it. No refund, no compensation, no apology. And read the recent reviews, I read the old reviews, that's why I bought frm them. Big Mistake!

The problems with my order were many and varied and, I’m sure, largely due to manufacturing changes related to Covid. I wasn’t happy about it but, I accepted that my cabinets would be delayed. What I cannot tolerate is lying. Igor, one of the managing partners, emailed that he would refund a total of $500 because the order was incomplete. He asked me to remove the dispute I filed with my credit card. As soon as I did this, he refiled it with Visa and even recalled a partial refund that had been issued. These guys know how to game the system. I have it in writing but it wasn’t enough to hold them accountable. You pay months in advance for these cabinets which leaves little time to dispute problems with your credit card company, if and when they arise. I’m very blessed that $500 isn’t going to break me but, it may break someone else. I am just a customer trying to save others the time and money that I wasted. Google the brand you are interested in and find the closest rep to you. Then you have an actual place to go to sort out issues. DO NOT TRUST THESE PEOPLE WITH YOUR MONEY.