TOBBIReviews of us.tobbi.com

I accidentally ordered the wrong color and sent TOBBI customer support an email detailing my mistake. They responded within 12 hours to get the color I wanted and sent that information to the shipping warehouse before the order went out. You really don’t see customer service like this anymore, almost brought tears to my eyes to see this kind of support in the market!! I received my order and am very pleased, THANK YOU TO THE TOBBI TEAM and to LECEA WHO REACHED OUT TO ME!!

Liked the update of when product would arrive !

I was searching for a ride on car for my 3yr old grandson. I searched the web and came across TOBBI. I made my selection, the process was easy. I had a slight issue with the license plate. I had the plate in the car, however, I later found out if you go BACK, the plate will no longer be available in the car. You must put the plate and personal info back into the cart if you go back for any reason. I wanted to ensure I had everything correct. I simply sent TOBBI customer service an email to confirm if the plate was on the order with the purchase of the RANGE. Within 12 hours I had a reply to confirm the plate was not included on my original order. TOBBI sent me a link to purchase the link separately. The turnaround for the reply was quite expeditious. You will not be disappointed. Within 3-5 business days, my little guy received his truck. I would suggest giving TOBBI a try. You will not be disappointed.

So far, so excellent!! Love the size of the jeep. The front and back headlights along with the interior lights are pretty cool. Love that it’s radio controlled for little ones that don’t quite understand the concept of driving. Purchased two of them but will not be giving to my grandkids until Christmas.

Delivery was prompt and the remote control car was a big hit.

I had an issue with the first car I got. The customer service department helped me quickly and efficiently! We were unable to fix the one I had and they replaced it free of charge since it was within the warranty period. Since we got the new one things have been great. The only issue is that the new one was a little scuffed up in some areas. I chose to not worry about it since it works just fine and the kiddo LOVES it! Thank you for the awesome toy and for the great customer service!

Updated review: Grille to car came cracked however customer support offered a partial refund. Would have preferred not to give a gift that was damaged but appreciate how quickly they replied.

Delivered quickly and intact. Easy assembly with durable quality. Appears as advertised and perfect size for my 3 year old granddaughter. The remote will be of great assistance until she gets the hang of driving it independently. Very satisfied with this purchase.