Committed to the design and production of kids' ride-on cars, offering a 12-month limited warranty and free technical support, TOBBI, a direct retailer of the factory, always be there to offer you the best quality products at the fairest price!
TOBBI (us.tobbi.com) has 153 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
us.tobbi.com
Website
us.tobbi.com
Category
Children's Entertainment
Location
Ontario, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: August 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Dear Customer,
Thanks for your message.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,
TOBBI Customer Service Team
AG
Alison Gibbs B.
The delivery was fantastic and the car better then the real one ;)
The delivery was fantastic. Because it has a pic of a lambo on the side of the box I recommend having a concierge in your building or have someone home or a doorbell camera if you live in the burbs especially around the holidays. I am friends with my UPS driver and made sure it made it to me. City living is no joke hence why this city needs a lambo driven around with either a dog or stylish kid.
Response from TOBBIDec 19, 2023
Dear Customer,
Thanks for your message.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,
TOBBI Customer Service Team
HH
Holly H.
The car remote does not work- please…
A lot of time to put together- and some technical problems- but customer service was responsive. My grandson loves it!
Response from TOBBIDec 19, 2023
Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at [email protected]
Thanks for your kind understanding.
Best Regards,
TOBBI Customer Service Team
SK
sandhya K.
we received as expected
we received as expected, its working fine, assemble also simple if we do as per manual other wise its difficult. given instructions clrearly
Response from TOBBIDec 4, 2023
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our service.
As a growing brand, we are trying our best to provide our customers with better shipping and customer service.
Thanks again for supporting our store.
Have a great day.
Best Regards,
TOBBI Customer Service Team
AS
Allie S.
BEWARE
Beware. This is a scam company. They asked for my full bank information, balance,
everything . When you call the number it connects to Google voice. This is a crappy Chinese dropshipping scam company. The toy ride on truck they sent us was missing 3 wheels, an engine, and a bumper. When I called for a refund they then tried to get my private financial information in order to steal from me. My bank informed me this is a scam. I had to shut down my bank account, get a new debit card, as well as my PayPal account. Very very shady. The scam is they on purpose send you a grossly incomplete product, then if you ask for a refund a florida number will call you and a scammer will start demanding crucial, private financial information. I've had to open a PayPal dispute. When I called to confront them they hung up on me. Look on Amazon and Walmart, you can get better products for less money from them without being scammed. Look at all the reviews of people who were sent an incomplete package. BEWARE!!!
See their response. When I emailed them about this, letting them know I was onto them, it's strange how they never asked me what the number was. The thing is, the person who called the day after I left a message by calling the number listed on their website, the scammer who then started sending crypto transactions to my bank to test its viability--that person knew my order number, price, and the item I had ordered. So what are you all trying to say? That someone hacked your answering machine? Funny cause I didn't leave the order number on the answering machine. I think the most simple explanation is usually the correct one. Also guys, I filed a PayPal dispute and this seller tried to get me to close the dispute. FYI that is scammer behavior. They promised me a full refund if I closed the dispute. If you close a PayPal dispute you lose your ability to dispute that transaction in the future. And they know this. They tried to scam me when I went directly to them for a refund. Now that PayPal is involved they're claiming they can't refund me unless I close the dispute. But if they refunded me, PayPal would automatically close the dispute. Guys watch out. Thus is an elaborate scam.
Response from TOBBINov 29, 2023
Dear Customer,
So sorry for the inconvenience caused.
May we know the number you called?
Please no worry, as a responsible seller, we will help you solve the issue soon.
Also, we will report this to our lawyer if there is anyone impersonating us to contact customers.
Any issue or doubt, please be free to contact us at [email protected] with your Order ID.
Thanks for your kind understanding.
Best Regards,
TOBBI Customer Service Team
DC
Deborah C.
Missing almost everything
Missing almost everything
We went to put the little motorcycle together and unfortunately we waited until the day before my son's birthday. Big mistake because all the all hardware, wheel caps, and charger !!! I am beyond disappointed and upset.
Response from TOBBINov 26, 2023
Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at [email protected]
Thanks for your kind understanding.
Best Regards,
TOBBI Customer Service Team
BW
Billy W.
It’s a nightmare trying to get a hold…
It’s a nightmare trying to get a hold of a human being for support. My orders been stuck in “ label created “ for about 3 days. Horrible experience
Response from TOBBINov 26, 2023
Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at [email protected]
Thanks for your kind understanding.
Best Regards,
TOBBI Customer Service Team
RB
Ron B.
I purchased a rideable toy car for my…
I purchased a rideable toy car for my grandsons 5th birthday and it came on time but was missing the back axle. He couldn't drive it for another week. Good product though.
Response from TOBBINov 19, 2023
Dear Customer,
So sorry for the inconvenience caused.
Please no worry we will help you solve the issue soon.
Any issue or doubt, please be free to contact us at [email protected]
Thanks for your kind understanding.
Best Regards,
TOBBI Customer Service Team