Meest USAReviews of us.meest.com

I had a very bad experience with Meest. I sent a parcel from the USA to the UK over a month ago, and after waiting all this time, they told me the package is still in the USA. I paid £69 for this service, and the delay is completely unacceptable. Their customer support is also extremely poor—very slow responses, no clear updates, and no proper help. I am very disappointed and would not recommend Meest to anyone.

They did they job well, and fast!😁

the instructor was great, Janica explained everything and it made it that much easier. She was wonderful!

I bought tea on Amazon that was supposed to weigh 100 g, but they charged me as if it weighed one and a half kilograms. I thought maybe the seller had added something extra, but nope, it was just 100 g of tea. Support keeps saying, “Take a photo of the unopened package on a scale.” I already sent them the Amazon order number and all the details, but they just keep replying with the same template: “Take a photo of the unopened package on a scale.” They’re pretending to be clueless and acting like they don’t know that packages get opened at customs. It’s only $10, but the deception and manipulation are really disgusting.

Щиро дякую за гарне обслуговування!!! Дуже приємно.

I’ve shipped multiple packages to Ukraine using Meest, and the experience has been excellent every time. Customer service is responsive and professional — they actually follow up if there’s ever a delay or question. Prices are very reasonable for the level of service you get. Highly recommend Meest if you need to send parcels to Ukraine — they’re dependable, efficient, and clearly know how to handle international logistics the right way.

My Uncle shipped two parcels from the USA to the UK in April 2025 via Parcel Monkey (carrier: IPS by MEEST). Declared $1,200 for both. Only one box arrived. I paid UK duty/VAT on the full $1,200 before I realised one parcel was missing. For over 4 months I’ve chased updates. Emails from me (recipient: Ali Burns) and the sender (Richard Solay) have gone unanswered for over 2 months. Tracking for the missing box still shows “in transit.” No investigation details, no compensation, no delivery. What I need within 7 days: The last scan/location and a proper investigation update. Delivery of the missing box or compensation for its declared value plus my overpaid duty/VAT. An explanation for the lack of responses. Parcel Monkey: please use Trustpilot’s Find Reviewer to locate this case (Tracking: PMSBZ7R2 & PMSIM2KL) or contact me directly via your ticket. I’ll update this review immediately when resolved.)

I ordered books through Amazon on August 19, 2025, and used Meest Express (Meest America) for delivery to Ukraine. As of September 8, 2025, the package has still not been delivered. The company provides no tracking updates, no clear information, and no support. When I contacted them, they refused to refund either the delivery fee ($9.60) or the value of the books ($44). They also refused any compensation, even though the delivery was time-sensitive and I had to spend additional money to buy replacement gifts. This company is completely unreliable and unprofessional. They take your money but do not deliver the service. I strongly recommend avoiding Meest Express / Meest America at all costs.