Meest USAReviews of us.meest.com

Terrible company and absolutely unacceptable customer service. When there is a problem with a shipment, Meest does not seem interested in actually resolving it. They request additional information, create unnecessary obstacles, refuse to properly investigate delivery issues, and then refuse to compensate customers for the financial loss. In my case, the package was not received, yet instead of taking responsibility and investigating what happened, they simply relied on the tracking status and rejected the claim. It feels like their entire approach is to make the customer go through multiple steps and then ultimately refuse responsibility anyway. No real solution, no proper investigation, no compensation — just rejection after rejection. I would never use Meest again and strongly recommend avoiding this company.

One of the worst courier company. It is like ship and forget. Your package or courier will not be delivered even after months. Not a fake review.

Доброго дня.Дуже вибачаюсь але хочу написати поганий відгук про МІІСТ.Послала посилку в Украіну.Іі втрачено.30 кг коробку.ВТРАЧЕНО.Коробку яку я збирала пів року.Працюю як всі тут важко.Так іі втрачено не в Європі навіть не у Львові а 20 км від пункту доставки.Дуже боляче і неприємно.Користуємось послугами МІІСТ 30 років.Попередня посилка була розірвана.Невистачало багато речей,але думаю нічого,моя кава та конфети і годинник комусь більше потрібні.Перед нею посилка була відкрита,сказали на митниці.теж нічого.Але зараз 30 кг коробка.І ще раз вибачаюсь.Місцеві відділення дуже хороші.Дуже ім вдячна.Але Ви одна команда.Як так?Як тепер щось слати і як ім довіряти? Good afternoon. I'm very sorry, but I want to write a bad review about MIIST. I sent a package to Ukraine. I lost a 30 kg box. LOST. The box that I collected for half a year. I work like everyone else here is hard. So it was lost not even in Europe, not even in Lviv, but 20 km from the delivery point. It's very painful and unpleasant. We have been using the services of MIIST for 30 years. The previous parcel was torn. There was a lot of things missing, but I think nothing, someone needs my coffee and candy and watch. Before it, the package was opened at customs, they said. Also nothing. But now it's a 30 kg box. And once again I apologize. Local branches are very good. I'm very grateful to them. But you are one team. How so? How to send something now and how to trust them?

Unfortunately I’ve to write another review for this fraud company I sent the shoes on July 1st and today is September 18th they are still lieing to me about the package the tracking number PMO001INP000128 still says the package is in New Jersey. The below response that I received from the company after putting my first review on trust pilot says they attempted to deliver my package on August 27th is nothing but a lie they never attempted to deliver my package on August 27th and even if they did today is September 18th and my disabled cousins still have t received those shoes what a shame to the company who’s is openly harrasing innocent customers like this I’m so shocked nobody is taking action against this company for opening doing a fraud where they take the money and belongings from the customers and keep harrasing them for months and months I’m waiting from 2 and a half months I really hope their license get cancelled to operate in USA I’ve already filed a case against them in California consume court I’m just waiting for my application to get accepted by the court I really hope I’ll get the justice soon . We're very sorry for the frustration this delay caused. We reviewed your shipment from July 1 in detail and confirmed that the parcel was delayed because the recipient's required KYC document for India was not uploaded in our system on time. On August 12, our Customer Service team contacted you directly, and the required document was provided by email that same day. Once the document was received on August 12, the shipment was processed and exported on August 17. We also experienced a technical issue that temporarily affected tracking updates. We sincerely apologize that the communication and tracking information were not clearer during this process. The parcel subsequently arrived in Delhi on August 26 and reached the Faridabad destination branch on August 27, where a delivery attempt was recorded. We fully understand that this process took much longer than expected. While the missing recipient documentation prevented the shipment from moving through the normal automated process, we also recognize that the tracking visibility and communication on our side should have been clearer. We appreciate you bringing this experience to our attention.

The package was not delivered within the promised 7–14 day timeframe. Three weeks have already passed, and the package has not reached the recipient. The tracking number consistently shows an incorrect location for the package.

⭐ 1 Star — Worst Courier Service Ever Honestly, Meest Canada is one of the worst courier services I have ever used. My package was picked up from my home on August 11, 2026. I calculated the shipping cost to be around $135 for 11.5 kg, but somehow I ended up paying $169.67 because they kept adding extra charges and making excuses about the size of the box. So much for transparent pricing! Then they told me my package would be delivered within 10–15 days. What a joke. Today is September 7, 2026, and my package is STILL not delivered. Almost a month later! Why promise 10–15 days if you can’t actually deliver within that timeframe? It feels like they just tell customers whatever they want to hear to get their business. Very cheap, unreliable and unprofessional service. If you have anything important to send, especially something you actually need on time, DO NOT USE MEEST CANADA. Spend a little more and use a proper courier instead of dealing with this headache. Never using Meest again. Completely regret choosing them.

Ця компанія просто жахлива!!!! Моя посилка приїхала додому майже порожня, хоча я запакувала її повністю, без вільного місця. Я настільки розчарована. І знаєте що? Ніхто не збирається повертати мені гроші!!! Я витратила приблизно $180–$200 на ці речі, а вони просто якимось загадковим чином зникли, і ніхто не знає, куди вони поділися! Я більше ніколи в житті не скористаюся послугами цієї компанії! І я розповім усім, що ця компанія — шахраї!!! This company is terrible!!!! My package arrived home almost empty, even though I packed it completely with no empty space. I am so disappointed. And you know what? Nobody is going to give me my money back!!! I spent around $180–$200 on these items, and they just mysteriously disappeared, and nobody knows where they went! I will never, ever use this company again! And I will tell everyone that this company is a fraud!!!

DO NOT BELIEVE THEM when they tell you, “Insure it for the minimum amount.” I sent a package containing tools and personal belongings, and it arrived in a condition that looked as if someone had been playing football with it: the heavy-duty DeWalt plastic tool boxes, which are designed to withstand serious loads, arrived cracked and badly damaged, and I honestly cannot imagine what was done to these boxes during transportation to leave them in such a condition. The Milwaukee tools were also damaged, with plastic parts broken off and holders and key organizers damaged; basically, everything inside was broken or damaged. I contacted customer support, but instead of properly resolving the problem, I was essentially told that it was just a plastic box and that plastic can crack. Guys, DO NOT BELIEVE THEM! If you are shipping anything valuable, insure it for its real value, take photographs of everything before shipping, photograph the packaging, and make sure you ask about all the conditions several times. Because when your package arrives destroyed, you may find that proving anything is extremely difficult. In my case, I am now being told why damage to a plastic box is supposedly something normal. I simply cannot understand how packages can be handled so carelessly that heavy-duty DeWalt boxes and Milwaukee tools arrive in this condition. I am extremely disappointed with the way the customer is treated and the way other people’s property is handled. Do not rely on verbal promises: insure your belongings, take photographs, and keep all documents, otherwise you may receive nothing for your damaged items. Перевод на русский: НЕ ВЕРЬТЕ, когда вам говорят: «Страхуйте на минимальную сумму». Я отправил посылку с инструментами и личными вещами, и она пришла в таком состоянии, как будто с ней играли в футбол: прочные пластиковые ящики DeWalt, которые предназначены выдерживать серьёзные нагрузки, пришли с трещинами и серьёзными повреждениями, и я честно не представляю, что нужно было делать с этими ящиками во время перевозки, чтобы привести их в такое состояние. Инструмент Milwaukee тоже пришёл повреждённым: отломались пластиковые детали, были повреждены держатели и холдеры для ключей; фактически внутри всё было разбито и поломано. Я обратился в службу поддержки, но вместо нормального решения проблемы мне фактически объяснили, что это всего лишь пластиковая коробка и что пластик может треснуть. Ребята, НЕ ВЕРЬТЕ! Если отправляете что-то ценное — страхуйте на реальную стоимость, фотографируйте всё до отправки, фотографируйте упаковку и обязательно несколько раз уточняйте все условия. Потому что когда ваша посылка приходит разбитой, оказывается, что доказать что-либо очень сложно. В моём случае мне теперь объясняют, почему повреждение пластиковой коробки якобы является обычным делом. Я просто не понимаю, как можно настолько небрежно обращаться с посылками, чтобы прочные ящики DeWalt и инструмент Milwaukee приезжали в таком состоянии. Я крайне разочарован отношением к клиентам и обращением с чужими вещами. Не полагайтесь на обещания на словах: страхуйте свои вещи, фотографируйте всё и сохраняйте все документы, иначе за повреждённые вещи вы можете не получить ничего.