Haus of Interiors USAReviews of us.hausofinteriors.com

Great lights. Quality construction and packaging. No issues at all. People that visit the home often ask about them and where they can purchase.

I have attempted since February to contact this company through their online form, email, LinkedIn, Facebook and Messenger and received zero response. i need a spare part for an expensive light that is only 2 years old. Sadly I think these products need to be treated as disposable as when they go wrong there is no service whatsoever!

Thieves. Avoid

Do not give them your money, I bought 2 wireless remote control operated lights. Remote only work if either you are standing few centimetres away from the light or keep the charging cable plugged in. I have been trying to get support but not response. Also their website stopped working.

I would like to report that Haus is not customer service oriented as I have reached out to Haus several time by email as well as social media. My remote is no longer working and I am trying to replace it and they just won't respond. I have forwarded the receipt to Haus and have described the issue and have offered to pay but no response. I purchased another one on Amazon however, it is not the exact same remote sp doesn't work. Would love to get a replacement.

The quality of the lights is excellent. They are not cheap and I was concerned that I’d overspent. I need not have worried. I’m delighted. The lights look superb on the wall. One slight frustration is that I could have sworn I watched a video where it was stated that the products were shipped from the U.K. in 2-5 days. However it took 9 days which is not a big issue but the updates were lousy from the courier. I will be back for more.

Deceptive Company – Poor Quality, No Refund, and Silencing Customers I placed an order with Haus of Interiors and received my item on August 27th. The quality was extremely poor — not as advertised — so I immediately requested a return. It took seven days just to receive a reply, during which they tried to offer me a 20% refund if I kept the product. I declined, insisting on a full return. Only then did they mention a $400 restocking fee, which I reluctantly accepted because the item was useless to me. Despite confirming receipt of my return, they have failed to issue a refund after over four weeks and nine follow-up emails. To make matters worse, the company blocks comments on their social media ads and posts, preventing customers from sharing honest feedback or warning others. This is a clear attempt to silence unhappy customers and maintain a misleading online image. In my experience, Haus of Interiors operates deceptively, provides poor-quality products, and shows no accountability for returns or refunds. I would strongly warn others not to purchase from this company. Their practices are dishonest, their communication is evasive, and their customer service is virtually nonexistent.

Good communication and helped me resolve a problem I had