Bertazzoni US Reviews | Read Customer Reviews of us.bertazzoni.com

Bertazzoni US Reviews | Read Customer Reviews of us.bertazzoni.com

Bertazzoni US reviews

Showing 43 reviews with 1 star · Clear filters

David S.
Aug 15, 2025
W-O-R-S-T ever Customer Service
Seriously? All I want is a users manual for your stove and you can’t get it to me?!!!?? I went online and can’t find it. PATHETIC WORST EVER CUSTOMER SERVICE!!’ W-O-R-S-T ever.
Response from Bertazzoni USAug 18, 2025
Dear Customer, We sincerely apologize for the inconvenience and frustration you’ve experienced. To assist you more effectively we kindly request the following details to [email protected]: 1. Full Name: 2. Date of Purchase: 3. Place of Purchase: 4. Product Model and Serial Number: Providing these details will allow us to locate your service history and investigate the matter thoroughly. Once we have the requested information, we will review your case and provide you with the next steps. We truly value your patience and understanding. Looking forward to your response. Best Regards, The Bertazzoni Team
Report
John J.
Aug 11, 2025
Ordered an 18” dishwasher
Ordered an 18” dishwasher, it was delivered 3x, each time damaged, no fault of appliance delivery firm. Bertazzoni still trying to figure out the cause.
Response from Bertazzoni USAug 18, 2025
We’re very sorry to hear about the repeated delivery issues with your dishwasher. We completely understand how frustrating this must be and appreciate your patience while we work to identify the cause. To assist you more effectively we kindly request the following details to [email protected]: 1. Full Name: 2. Date of Purchase: 3. Place of Purchase: 4. Product Model and Serial Number: 6. Ticket # you got from our Customer Support Providing these details will allow us to locate your service history and investigate the matter thoroughly. Once we have the requested information, we will review your case and provide you with the next steps. Thank you for bringing this to our attention and for your understanding. Best regards,
Report
Cathy L.
Aug 8, 2025
I am trying to get my stove fixed
I am trying to get my stove fixed, and no one has called or responded back.
Response from Bertazzoni USAug 18, 2025
Dear Customer, We sincerely apologize for the inconvenience and frustration you’ve experienced. To assist you more effectively we kindly request the following details to [email protected]: 1. Full Name: 2. Date of Purchase: 3. Place of Purchase: 4. Product Model and Serial Number: 6. Ticket # you got from our Customer Support Providing these details will allow us to locate your service history and investigate the matter thoroughly. Once we have the requested information, we will review your case and provide you with the next steps. We truly value your patience and understanding. Looking forward to your response.
Report