Battle.netReviews of us.battle.net

The actual launcher for the app just prompted me to a 600 minute que time, and, after 15 minutes or so, it said I couldn't connect at all to Blizzard.

AMAZING COMPANY!!! FANTASTIC GAMES! played wow nearly 15 years!(since beta) Awesome support, idk why some people are saying otherwise. I've contacted them so many times never had an issue with them always helpful and able to help with my issues. And I saw someone say they waited 5 days for a reply but there is also a live chat option. (The way I access the live chat is I go to support tab at the top of the site, click on WoW, go to payments, contact support, not listed here, and select live chat) As long as it's during their working hours you can contact them this way throughout the day easy. Hope this helps people!

I have tried to log on to my account, but even though I have both email and password, an Authentication app/code is needed. If I have ever had such a code/app, it is long gone. Via the web page, the only way to get a new code, is to provide info. of a very private nature! Picture of ID with social security number! This has been confirmed via their chat! Are they totally unconcerned about GDPR? What could possibly make Blizzard think, they are in their right to ask for that? When asked about how to reset credentials to the account, or alternatively use the "Right to be forgotten" (GDPR), I am told to follow a link, which again leads me to having to submit photo ID with social security number, in order to even start up the request! This is the worst kind of costumer service I have ever seen, and I sincerely doubt, their interpretation of GDPR would stand a trial!

i just got scammed, i paid black ops 4 early november. bought the season pass for 50 euros 3 days ago (12/12/2018) and i seems not to work, ive checked many forums and people are also complaining about the fact that it doesnt work, i have nothing promised in the season pass. and then i ask to battle.net support and they say 'i'm sorry that i can't do anything for you :(' avoid this game & avoid this site both scam and greedy

I've spent money on blizzard games since the 90s and I loved this company. After spending a ridiculous amount of time to create tickets, I will no longer ever spend money on the company. The representative was helpful, but the response was essentially, "it sucks that I can't help, but my hands are tied." I hope that people realize how much they have changed and knowingly spend their money elsewhere.

Super Hersteller!

Blizzard discriminates people. They will use their authority to ban and suspend anyone at their discretion. Especially minorities. These statements about Blizzard is absolutely true: 1. Blizzard is full of racists themselves and would use the term to punish customers. Example: Blizzard: you are racist because you are not white like us. Banned. permanently. 2. They can ban or suspend any customers who contact them, and leave no room for complaint. Example: Play Overwatch solo, get harassed by partied bullies, receive abusive reports, banned, contact support, automated response, lose your account, oh you have to pay again to play. 3. Blizzard does not respect any human rights, especially freedom of speech. Blizzard ban anyone who discuss about themselves. Blizzard is a company that cons and exploits customer by luring new players using paid Twitch streamers and competitions, and ban players randomly (especially solo players) to scam money. Blizzard also extorts minorities emotionally and left you feeling discriminated, depressed and frustrated after taking hundreds or even thousands of dollars from you.

Horrible service