Us ImmigrationsupportReviews of us-immigrationsupport.org

I realised I had overpaid through this website and emailed them at info @ usimmigration-support.org. My ESTA had came through before I had received a response to my request for a refund. However, I then received a response (about 3 hours later) from them confirming they would only charge me $21. Although the charge of $139 had been put through my bank, it was still being processed so they were able to update this before the payment had been processed, and only $21 was deducted. So make sure you ask for a refund asap and they will give it to you! There is a 90 day refund policy on their website too.

While tired and in a hurry, I went through the ESTA application process on this website thinking that it was the Official Website of the Department of Homeland Security. After entering my payment details, I was shocked to be charged 133.89€ instead of the standard $21. I immediately responded to the confirmation email I received with the following email and luckily got immediately reimbursed within a couple of hours. Subject: Formal Request for Refund Due to Undisclosed Fees Dear Sir/Madam, I am writing to formally contest the charges incurred during my recent transaction through your platform, usimmigrationsupport.com, for an ESTA application. On [date of transaction], I was charged a total of €133.89, which is substantially higher than the standard cost of $21 as outlined by the U.S. Customs and Border Protection. It has come to my attention that your platform has levied significant additional fees that were not disclosed prior to payment. Under consumer protection laws, businesses are required to provide clear and transparent pricing information. Failing to disclose additional fees constitutes a breach of these obligations under [name applicable legislation, e.g., the EU Consumer Rights Directive or relevant national law], which exists to ensure fair treatment of consumers. Furthermore, such deceptive practices may be deemed fraudulent misrepresentation. At no point during the application process was I made aware of the full cost of your service. I relied on your platform in good faith, assuming all charges would be communicated upfront. It is evident this was not the case, as the final amount charged far exceeded what could reasonably be expected for such a service. Given the lack of clear disclosure, I believe your additional fees are unjust. I formally request a refund of the overcharged amount, specifically the difference between the €133.89 charged and the $21 cost of an ESTA. I kindly ask that you remit this amount to my original payment method no later than [provide a reasonable deadline, e.g., 14 days from receipt of this email]. Should this issue remain unresolved, I will be compelled to escalate the matter through the appropriate consumer protection or legal channels. I trust you will address this matter promptly and fairly. I expect a written confirmation of your resolution by the deadline stated above. Please do not hesitate to contact me at [your email address] should you require further information. Yours sincerely, [Your Full Name] [Your Contact Information]

Real scammers! Although I´m usually very careful, I have also applied for ESTA on their sites. They did send the ESTA document, but charged me $136 instead of $21. I have written to them that I do not agree with these scammy practices. They replied me promptly that they would only charge me $ 21, and the rest of the amount would be unblocked in my account within a few working days. So I'm waiting. Plus, I'm worried about sensitive data leakage.

Scam via impersonation of official website. Looks exactly the same. They pay for their site to appear first. Was in hosp with my daughter having undergone surgery and booked ESTA to take to USA for treatment and fell foul to these people. What should have been $21 they charged an additional $140 and now im struggling even more

Ich finde es tragisch, dass die Information dieses Anbieters, nicht deutlicher dem Benutzer angepriesen werden, in dem er die Info über die Bearbeitungsgebühr mit OK anklicken (bestätigen) muss, damit er im Prozess weiterkommt, und dass der Link zur «Official Website oft he Department of Homeland Security» nicht als LINK eindeutig erkennbar ist. Es macht den Eindruck dass man hier hinters Licht geführt wird. Auch beim Zahlungsprozess mit Kreditkarte gibt es keine Informationen dass dieser Service KOSTENPFLICHTIG ist. Man merkt es erst mit der Belastung der Kreditkarte und wird dann stutzig, da ESTA auf der offiziellen Webseite für 21 $ angeboten wird. Ich habe umgehend reklamiert und die Stornierung der «Bestellung» verlangt. Sie wurde storniert und mir ist kein finanzieller Schaden entstanden ! Mir ist klar geworden dass das Internen mehr als je, voll mit Betrügern ist. Hier muss eine prüfende Behörde oder der Konsumentenschützer aktiv werden und solche Machenschaften nicht zulassen. Solche dubiosen, Websiten gehören verboten. Was hat der Betreiber dieser Webseite us immigrationsupport davon ? Er muss die Bestellung und die Kreditkarten Buchung annullieren, Blindleistung für gar nichts, reinste Zeitverschwendung.

BE ABSOLUTELY CARGOS WITH THIS FRAUD COMPANY: Email: info(a)usimmigrationassistance.us they are in DUBA!!!! Very dangerous!!! Ana ??? Who is ANA ??? No telephone no tax number no address!!!!! Global Support Team U.S. Immigration Assistance info(a)usimmigrationassistance.us usimmigrationassistance.us WE DID PAY 121 $ and after 9 days they said your visa request is denied without any reason!!! They are FRAUD!!!!!

They do not know how to submit an ESTA properly and delay the process. Do it yourself though the official website. It is cheaper and faster. What a fraud organization. Stay away.

The website is listed as first by Google (sponsored) and I naively thought it was the official one. I was charged 139£ and I got my ESTA in only a few hours. I told them that I had used their website by mistake and asked for a refund. They only took 21£. DARE TO ASK! The website clearly states that they are "NOT affiliated with any United States governmental agency" but I somehow missed this. I felt scammed even if the ESTA is legit. I would have preferred not to share my personal data with them.