John B.
No product did not work
Product did not work. Tried twice. Watched instruction video several times. My wife is a RN used to giving shots. Product was not good. Erection after massage only lasted a few minutes
Response from UrWay HealthDec 6, 2025
Hi John, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the product didn’t meet your expectations. We understand how frustrating that can be, especially after carefully following the instructions and giving it multiple attempts. Your feedback is important to us, and we appreciate you mentioning the steps you took—including watching the instructional video and relying on professional experience. While results can vary from person to person, the experience you described is not the one we want any customer to have. We’d like to learn more so we can help make this right. Please look out for communication from our team, and we’ll be happy to assist you directly. Whether that involves troubleshooting, replacement options, or discussing alternatives, we’re committed to ensuring you feel supported. Thank you again for giving our product a try—we value your trust and your honesty. Warm regards, UrWay Health Support Team