UREVOReviews of urevo.com

2.339 reviews
Fitness & Weight Lifting

UREVO

About UREVO

Bringing together “UR” and “REVO”, UREVO stands for Your Revolution. Your Evolution.Through AI-powered wellness solutions, UREVO delivers smarter, more personalized wellness experiences, making everyday movement more accessible and sustainable.

UREVO (urevo.com) has 39 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.

Also known as: urevo.com
Website: urevo.com
Category: Fitness & Weight Lifting
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About UREVO

UREVO (urevo.com) has 39 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.

Also known as: urevo.com
Website: urevo.com
Category: Fitness & Weight Lifting
Listed on Five Star Index: 2026

Essa

Sep 8, 2026

Support service Urevo 0/10

Hello, I’ve had a problem that’s quite rare. I refused the delivery thursday 03 septembre 2026 because I wanted to cancel the purchase, but the delivery driver marked the item as delivered. I showed the videos to urevo support team that I’d taken of the delivery driver driving off with the item in his van, but since then Urevo hasn’t replied to me. Yet it’s up to Urevo to challenge the delivery company. It’s a fairly straightforward issue, but Urevo refuses to do anything about it. Even though I had the presence of mind to film the delivery driver driving off with the item, and my video doorbell recorded our exchange, in which I clearly tell the delivery driver that I’m refusing the delivery. It’s unbelievable – £429.99 down the drain because Urevo simply won’t show this damning evidence to the delivery company. ### Updates ### Today wednesday 09 september I have been refund. But I received any email from them since friday 3 september. So I guess that with the proof that i got and all the email that I sent plus the review on trustpilot I posted helped me. The name of the transporter is YunExpress and if you go in trustpilot reviews you will see that it's not rare to get this type of issues. Their rate review is today at 1.3/5 #UPDATE# Since I got a refund, I'm changing my rating.

Response from UREVOSep 9, 2026

Dear, Thank you for sharing your experience. We sincerely apologize for the frustration caused by this delivery issue and, in particular, for the lack of communication after you provided us with the evidence. We’re pleased that the matter has now been resolved. We understand how frustrating it must have been to see the package marked as delivered after you had clearly refused the delivery. We have taken your feedback seriously and are reviewing the communication and handling of this case with our logistics partners to help prevent similar situations in the future. We’re sorry that we did not communicate with you as promptly as we should have, and we appreciate you bringing this matter to our attention. Best regards, UREVO Customer Support Team

UREVO reviews

Showing 3 reviews with 3 stars · Clear filters

gerhard H.
Oct 8, 2026
Anmeldung
Das Gerät ist soweit in Ordnung aber die App ist eine Frechheit. Ich habe ein Gerät gekauft nicht um meine Daten einer mir fremden Firma anzuvertrauen. Weiss ich was die mit all den Daten Treiben. Es wird zwar versichert dass Die Daten nicht andern zur Verfügung gestellt werde. Wer das glaubt glaubt auch an den Osterhasen. Nachtrag: Es gibt bei Playstore eine app die Kompatibel mit diesem Laufband ist und diese App habe ich nun Installiert, voller Erfolg ohne Anmeldung. Die App heisst QZ Fitness
Response from UREVOOct 10, 2026
Sehr geehrte Kundin, sehr geehrter Kunde, vielen Dank für Ihr offenes Feedback. Es tut uns leid, dass Sie mit unserer App und dem Umgang mit Ihren Daten unzufrieden sind. Wir nehmen den Schutz Ihrer persönlichen Daten sehr ernst. Unsere Datenschutzrichtlinien entsprechen den geltenden gesetzlichen Vorgaben, und Ihre Daten werden ausschließlich für den Betrieb und die Verbesserung unserer Produkte verwendet – nicht für den Verkauf an Dritte. Dennoch verstehen wir Ihre Bedenken und nehmen diese zum Anlass, unsere Kommunikation rund um das Thema Datenschutz transparenter zu gestalten. Bei Fragen laden wir Sie herzlich ein, sich direkt an unseren Kundenservice zu wenden – wir erklären Ihnen gerne im Detail, welche Daten erhoben werden und warum. Nochmals vielen Dank für Ihr Feedback. Es hilft uns, besser zu werden. Mit freundlichen Grüßen UREVO Customer Service Team
Essa
Sep 8, 2026
Support service Urevo 0/10
Hello, I’ve had a problem that’s quite rare. I refused the delivery thursday 03 septembre 2026 because I wanted to cancel the purchase, but the delivery driver marked the item as delivered. I showed the videos to urevo support team that I’d taken of the delivery driver driving off with the item in his van, but since then Urevo hasn’t replied to me. Yet it’s up to Urevo to challenge the delivery company. It’s a fairly straightforward issue, but Urevo refuses to do anything about it. Even though I had the presence of mind to film the delivery driver driving off with the item, and my video doorbell recorded our exchange, in which I clearly tell the delivery driver that I’m refusing the delivery. It’s unbelievable – £429.99 down the drain because Urevo simply won’t show this damning evidence to the delivery company. ### Updates ### Today wednesday 09 september I have been refund. But I received any email from them since friday 3 september. So I guess that with the proof that i got and all the email that I sent plus the review on trustpilot I posted helped me. The name of the transporter is YunExpress and if you go in trustpilot reviews you will see that it's not rare to get this type of issues. Their rate review is today at 1.3/5 #UPDATE# Since I got a refund, I'm changing my rating.
Response from UREVOSep 9, 2026
Dear, Thank you for sharing your experience. We sincerely apologize for the frustration caused by this delivery issue and, in particular, for the lack of communication after you provided us with the evidence. We’re pleased that the matter has now been resolved. We understand how frustrating it must have been to see the package marked as delivered after you had clearly refused the delivery. We have taken your feedback seriously and are reviewing the communication and handling of this case with our logistics partners to help prevent similar situations in the future. We’re sorry that we did not communicate with you as promptly as we should have, and we appreciate you bringing this matter to our attention. Best regards, UREVO Customer Support Team
Leigh
Sep 19, 2025
CyberPad Home is great so far, customer support not so much
CyberPad Home is a solid device, but my support request went unanswered. That really doesn't give me confidence in their after sales support. Oh, and they dropped the price by a further £40 a week later. Clearly the £100 I saved wasn't a genuine saving at all (as they now list the rrp as the price I paid - £499).
Response from UREVOAug 12, 2026
Dear Customer, First of all, thank you very much for your honest feedback. We fully understand that we did not handle your issue properly, causing you a great deal of inconvenience. In response to your feedback, we have conducted an internal review and made improvements. If you are still willing to give us a chance to improve, please contact us via email at [email protected] (please include a screenshot of your review and your order number so we can identify your issue more quickly). We will work to resolve this for you. Once again, we apologize for the inconvenience caused. Sincerely, UREVO Team

UREVOReviews of urevo.com

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