UrbenieReviews of urbenie.com

Shipping takes too long and some items do not come together so that’s a longer wait time and delivery

Speed from paying too receiving the items, always I was kept informed. Items are as they look. I will buy again

I order 4 items and they split my items …. Shipping was very very long and finally went got the dresses and other items they seemed cheap and tacky. I’m not happy with my itrems.

So disappointing, purchased in Nov. has just arrived. I can tell you that nothing looks like what I ordered. Packaging show different sizes than what was ordered but the material and the look of each item is not even close. I felt like this came straight from Temu. Each item was approximately 40 dollars, I purchased 2 pair of sweatpants, 2 hoodies and a sweatshirt. Guess I should have done a little more research. Just trying to help someone avoid making the mistake I made.

Easy to order

Okay I went through a roller coaster of emotions with this purchase. Here is my full experience. I found this site through a Pinterest ad. I have a rule where I don’t order from where I don’t know or companies that I don’t know of. Also, I don’t do international orders because it takes way too long and you have to deal with clearing customs. But I was so in love with this sweater dress and it was a good price, I had to have it, plus I didn’t know at first that it was a Chinese company. Ordering was easy, I will say. I ordered two dresses and four pairs of leggings to get the free shipping: $95 order. I checked reviews and broke another rule, look at the worst reviews and make a decision based off of that. I looked at the five star reviews and felt confident in ordering my dresses. My card kept declining for some reason, was a sign that I shouldn’t have made the order. I ended up using my virtual card and the order went through. Yay. Order didn’t ship for almost two weeks. When it shipped, I couldn’t track it at first. It had to leave China before I could get a tracking number. Of course, customs delays it and it sat for over a week. I was so frustrated and before the order shipped, I kept emailing and asking for the order to be cancelled. If you email customer service, you only get communications from a bot. I was repeatedly denied a cancellation. Finally frustrated and thinking that I was scammed, I filed a dispute with my bank. It finally shipped and I finally got my order. I received one part of the order the day before yesterday and the other yesterday. The dresses are of good quality. They are soft and comfy. I will warn you, beware of the sizing. It’s an Asian company so the sizes will run smaller. I’m currently undergoing body recomposition and still cutting fat, so a few more inches off and I should feel a bit more comfortable in my dresses. I got them on and they fit well, just a little tight for my liking. Will I ever order from them again? Absolutely not. I’m happy with my order and the quality isn’t the best but also not the worst for what I paid. But, it took forever to get my items and I can’t speak to a human. I would normally exchange for a bigger size but the shipping took WAY too long. I’ll just deal. I hope this helps and sorry for the book.

The quality on time shipping I would recommend your company to people that happy holidays

So far this is my first time ordering from Urbenie and I ordered a carhart women's coat and it shipped to days later I haven't received it yet and will be able to give a better review once I receive my coat but the website was clear and easy to browse and order from. And I placed another order 3 days later.