Urban ReefReviews of urbanreef.com

Summer Saturday night and quite late, that’s when we arrived, we couldn’t book a table online but walked in and we were very nicely greeted. There is a board saying that they are under new management, but the quality of the food still not quite there. Location, restaurant décor, waitresses, all very impeccable and on point. But the food…. It looked delicious, very appetising but there was no taste!! I thought I was being too picky but even my 11y daughter complaint about her beef skewers not having flavour. I ordered prawns tacos but the tacos were mushy, the raw salad had no taste and the same happened with my lobster roll. I had to use my son’s calamari sauce on it because it had no flavour. I gave my second roll to my husband who said it lacked acidic. I used the lemon given but that didn’t make any difference. We ordered a chocolate ice cream which my daughter said it was good, not too sweet but that didn’t get served until we requested as the kitchen was packing up and not preparing it. And yes, bathroom is horrendous. So smelly and disgusting that I had to cover my nose while inside. Hope they see this and ask the chef what he is doing?

Inedible food, cold and tasteless. No service Qr code order that didn’t work so ordered at bar with sulky staff. Tables dirty and when I cleaned my table got frowned at. Hunted for salt and pepper appear to be one for entire restaurant! It’s a shame used to be so lovely only thing going for it now is the view!

Come for the view, not for the food and definitely not for the service. Cooked breakfast completely spoiled by the kitchen. All over cooked. Hard poached eggs, freezing cold butter. Floppy toast. Completely disinterested server, no check back to see if all ok with food. Very flow to bring food out. Nice view though.

Served for breakfast by Daisy on Easter Monday both of which were excellent. Location right by the beach and able to visit with a well behaved spaniel was a bonus on a weekend break. Loved it and will be back again this summer.

Food was very good. Service was utterly shocking. A 12.5% service charge which was included in our bill. No one in charge. Staff that didn’t talk to you. Plenty of staff wandering around aimlessly laying tables whilst queues built outside and tables inside were empty. After being seated and given menus, 30 mins passed and I had to go and ask who would be looking after us and if we could order drinks. Could go on for ages but the service charge automatically included was an insult. Such a shame, the location is great and I had high hopes for our visit following many happy times at urban beach. The staff just don’t care, letting the whole thing down.

Great value Mothers Day menu - booked in advance and we're not rushed. Courses were perfectly tine to give us space to enjoy conversation with family over food. Service was professional and polite. View was of course amazing. Will recommend booking to get the best tables upstairs. Lovely Mothers day with plenty of good quality food - thank you.

This place used to be good, but it's gone downhill in recent years. Such a pity, really.

Poor service, poor food, expensive . THIS PLACE USED TO BE AMAZING. Very sad