Urbanheer Reviews | Read Customer Reviews of urbanheer.com

UrbanheerReviews of urbanheer.com

3.9116 reviews
Costume & Wedding
1260 Carillon Point, Kirkland, Washington

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Urbanheer

About Urbanheer

Urbanheer began as a little gem in Kirkland, by the beautiful marina of Lake Washington. Encouraged by our customers and community, we are now expanding our experience across the United States.We are a U.S.-based growing company, creating opportunities here at home while bringing together distinctive fashion, quality products, and thoughtful service.We are also a learning organization. Your feedback, trust, and words of encouragement are a key part of our growth. Every review, suggestion, and kind message is a gift that helps us improve.We look forward to serving you with exceptional products, responsive service, and an experience that keeps getting better.

Urbanheer (urbanheer.com) has 116 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: urbanheer.com
Website: urbanheer.com
Category: Costume & Wedding
Location: Kirkland, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Urbanheer reviews

Showing 79 reviews with 5 stars · Clear filters

Shannon Chung Suk Hatch A.
Jun 4, 2026
Absolutely wonderful customer service
Absolutely wonderful customer service. We selected a dress for an ensemble of 11 dancers and they found the right fit for each dancer. The dancers looked incredible. Can’t recommend them enough!
Response from UrbanheerJun 5, 2026
Thank you for your wonderful review. It was our pleasure to assist with outfitting your entire dance ensemble. We're delighted that every dancer found the right fit and that the group looked incredible on stage. Your trust and recommendation mean a great deal to us, and we look forward to serving you again in the future.
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RachelBlackhurst
May 22, 2026
Jacket was such a unique design
Jacket was such a unique design! Process of shipping was quick & easy.
Response from UrbanheerMay 22, 2026
Thank you so much. We’re glad you loved the jacket and had a smooth shipping experience 🤍
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GwendolynProut
May 9, 2026
im a shapely women and like secured…
im a shapely women and like secured quality garments and my purchase was just that. I will definitely be purchasing again! Thanks!+
Response from UrbanheerMay 22, 2026
Thank you so much! We’re so glad the fit and quality felt right for you. Can’t wait to have you back again 🤍
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Phyllis St M.
May 7, 2026
First time ordering from this retailer
First time ordering from this retailer. I ordered the wrong size and sent an email shortly thereafter asking if they could switch sizes and they were able to do that without any trouble whatsoever. I always appreciate quality products and great customer service from someone I do business with. I will be a return customer.
Response from UrbanheerMay 22, 2026
Thank you so much for your kind words. We’re glad we could help with the size change and that you enjoyed both the quality and service. Truly appreciate your support and look forward to having you back again 🤍
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Johna L.
May 5, 2026
Urbanheer provided great service. Received my order quickly!
Urbanheer provided great service! Love my recent purchase! Would definitely recommend this company and plan to purchase from them again. Great quality!
Response from UrbanheerMay 22, 2026
Thank you so much for your support! We’re so glad you loved your purchase and had a great experience with us. Can’t wait to have you shop with Urbanheer again 🤍
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Anthony G.
Apr 28, 2026
RECOMMEND
Had a minor set back, but the representatives were fast in fixing the issue. Thank you guys
Response from UrbanheerMay 1, 2026
Thank you for your recommendation — we’re glad we could turn it around quickly.
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Joel F. R.
Apr 27, 2026
Outstanding shopping experience
Wonderful shopping experience. Outstanding clothing at a great price with fast shipping. Customer service is a 5 plus. Not only will I shop again soon with them, I’ll encourage my friends. A truly gem find.
Response from UrbanheerApr 28, 2026
Thank you so much for your kind words—we’re truly glad you had a great experience. It means a lot to hear you loved the quality, value, and service. We look forward to styling you again soon, and we appreciate you sharing us with your friends.
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Miranda F.
Apr 27, 2026
Loving Urbanheer’s style
I love Urbanheer’s style - it’s simple, fun, and elegant all at the same time. Their customer service is superb and you can really tell they care about their customers!!
Response from UrbanheerApr 28, 2026
Thank you—this means everything to us. Simple. Fun. Elegant. Exactly as intended. We’re glad you felt the care—we look forward to having you back.
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