Urbanheer Reviews | Read Customer Reviews of urbanheer.com

UrbanheerReviews of urbanheer.com

3.9116 reviews
Costume & Wedding
1260 Carillon Point, Kirkland, Washington

Directions Website

Urbanheer

About Urbanheer

Urbanheer began as a little gem in Kirkland, by the beautiful marina of Lake Washington. Encouraged by our customers and community, we are now expanding our experience across the United States.We are a U.S.-based growing company, creating opportunities here at home while bringing together distinctive fashion, quality products, and thoughtful service.We are also a learning organization. Your feedback, trust, and words of encouragement are a key part of our growth. Every review, suggestion, and kind message is a gift that helps us improve.We look forward to serving you with exceptional products, responsive service, and an experience that keeps getting better.

Urbanheer (urbanheer.com) has 116 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: urbanheer.com
Website: urbanheer.com
Category: Costume & Wedding
Location: Kirkland, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Costume & Wedding, Washington

Mascot Store
Costume & Wedding · Spokane, Washington
Excellent
26 reviews
26
Nadia's
Costume & Wedding · SEATTLE, Washington
Excellent
10 reviews
10
The Costume Shop
Costume & Wedding · Seattle, Washington
Great
14 reviews
14
LITTLE ORANGE TECHNOLOGIES CO.
Costume & Wedding · Bellevue, Washington
New
1 review
1

Directions Write a review

Urbanheer reviews

Showing 79 reviews with 5 stars · Clear filters

RS
May 11, 2024
Service Feedback
Placed my 1st order at Urbanheer for an Under Armour Cap. By mistake i ordered the wrong size and i called their customer care number to request for size change. The service team answered the call promptly and was able to accommodate my size change request. Eagerly waiting to receive the product.
Response from UrbanheerMay 29, 2024
Thank you for sharing your experience! We're glad to hear that our customer care team was able to promptly assist you with the size change for your Under Armour cap. We appreciate your patience and are excited for you to receive your product. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! Best regards, Customer Care, UrbanHeer [email protected]
Report
Sean Y.
May 7, 2024
Impressed with the collection and…
Impressed with the collection and service. I purchased cool summer accessories and love them. The delivery was fast, items brand new. Will order again,
Response from UrbanheerMay 29, 2024
Thank you for your kind words! We're thrilled to hear that you are impressed with our collection and service. It's great to know that you love the cool summer accessories and that the delivery was fast. We look forward to serving you again soon! Best regards, Customer Care, UrbanHeer [email protected]
Report
MrBEK
May 6, 2024
Good service
Good service
Response from UrbanheerMay 7, 2024
Thank you for your kind words! We're thrilled to hear that you're happy with our service and look forward to the opportunity to serve you again in the future.
Report
Tara Shankar J.
Apr 28, 2024
Their T-Shirts and Shoes are absolutely out of the world!
The fitting is excellent, so is the style and material! We love wearing UrbanHeer!
Response from UrbanheerApr 29, 2024
Thank you for your wonderful feedback! We're thrilled to hear you love the fit, style, and material of our clothing. Your support means the world to us. Enjoy your UrbanHeer wear and please don't hesitate to reach out if you need anything else!
Report
Rasmeet
Apr 25, 2024
Been a customer of UH since 2022
Been a customer of UH since 2022. All the products that i've ordered are premium and genuine. The shopping experience is seamless and products are worth the wait considering that the products are imported from Europe. The customer service team is responsive to my emails notifying me about the product shipment status. Highly recommend them, its a one stop shop for all the luxury products.
Response from UrbanheerApr 25, 2024
Thank you for being a loyal customer since 2022! We're thrilled to hear that you've enjoyed our premium and genuine products, as well as the seamless shopping experience at Urbanheer. We appreciate your patience with the shipping times, especially considering the international journey our products make. Thank you for your kind words about our customer service team and for recommending us. We're grateful for your continued support and look forward to providing you with more luxury products in the future!
Report
Jasm
Apr 23, 2024
I did my first purchase and loved the…
I did my first purchase and loved the fit of my new jacketas recommended by friend. I usually don’t do online shopping for luxury but enjoyed my experience with Urbanheer
Response from UrbanheerApr 25, 2024
We're so pleased to hear that you loved the fit of your new jacket and enjoyed your first online luxury shopping experience with us at Urbanheer! Thank you for giving us a try on your friend’s recommendation. We're here to ensure every purchase is just as satisfying. Looking forward to seeing you shop with us again!
Report
Karen
Apr 18, 2024
Urban Heer is a refreshing addition to…
Urban Heer is a refreshing addition to the fashion and lifestyle scene. Their products are of good quality, and their daily offers make it easy to try out new styles affordably. Whenever I’ve had a question, their customer service team has been helpful and responsive, enhancing the overall shopping experience. If you’re looking for something new in your wardrobe, Urban Heer is worth checking out.
Response from UrbanheerApr 30, 2024
Thank you for the kind words! We're glad to hear that you're enjoying our products and finding our daily offers helpful. It's great to know our customer service team has been able to assist you effectively. We look forward to bringing you more exciting styles at Urban Heer!
Report