Loretta L.
I ordered a watch for my fiance on the…
I ordered a watch for my fiance on the Dec. 21st paid extra for 1-3 day expedited shipping, nothing comes. I contact customer service and they tell me it's out of stock and offer a similar watch. I say that will work please send it as soon as possible. No response. I reach out again and they say their shipping department will be out until January 3rd. They should not accept payment for orders they can't fill and offer 1-3day for a product they do not have. Had I known the product was out of stock I would have ordered from somewhere else. Next time I'll go to original grain for this style of watch.



