urbandesigner.coReviews of urbandesigner.co

This company does not respond to communications at all. Weeks went by after placing an order with zero activity on actually shipping it. I contacted them 2 times; once to ask what was going on and a second time to cancel my order after there was no response from my first message. Days after my request to cancel, I received an email saying my order was shipped. I had already bought something else to replace what I had ordered from them, but now I'm getting the item I no longer want anyway. I won't bother trying to return it because I know they will never respond. I'm sure this is their MO to avoid returns as SOP. I do not recommend doing business with them. Also, I found the same product on Amazon for half the price.

Urban Designer isn't responding to my request for a return. I've sent two emails using the address in their FAQs, reached out through their Contact Us form, and sent a message through their live chat. I bought two watches for and one didn't work (my requested return) and the other feels cheaply made (but I'm keeping it because it works). I'm very disappointed!