Rachie Y.
Never arrived and customer service aren't helpful
Order has been stuck at Heathrow for nearly 40 days now, tracking just says 'arrived at destination country' for the last 3 weeks and Royal Mail are 'still expecting it'. I have emailed them about this only to be asked to wait longer, I've reported an issue via PayPal to be refunded. To add to the annoyance I was gettinf emails requesting I leave feedback for my order long before the estimated arrival date, what a cheek to ask for that when tracking shows I haven't even had my order yet. Won't be ordering from them again.


