Leo S.
Company seems to have gone under
Company seems to have gone under - no communication and no order 3 months later. Facebook page i ordered from has been deleted.
For all your urban needs, Urban & Hawk is the most reliable store that will deliver the smartest and thoughtful solutions to your needs at a reasonable price.
Urbanandhawk (urbanandhawk.com) has 30 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Leo S.
Company seems to have gone under - no communication and no order 3 months later. Facebook page i ordered from has been deleted.
Susan
Similar negative experience to others. Ordered several items, received a confirmation & tracking number. A shipping label was created March 6 & everything is at a standstill since then. I have called (Got recording saying they cannot answer), & written 2 emails asking what is going on. No answer. I’m about ready to call my credit card company & try to get a credit. I would never order from this co. again.
ROISIN MC C.
I ordered several items back in Jan 20, received an email regarding delay of shipment a few days later, March now, still no sign of goods arriving and no reply received from various mails sent asking for update, even with tracking number. Trying now just to get refund.
Joan B.
I ordered 2 Comfy Hangers from Urban and Hawk in early January and thought I would see them within 2 weeks. I shortly received an email stating this product was out of stock but was given a date when they would have more and I would then receive my order. Since then despite two emails from me to their customer service people none has been received. Their customer service people must give everyone the same story that the product is in transit and would shortly arrive but this never happens. I would never order from that company again and I urge others to do the same.
W.Schroer
In December (11th) I ordered a horn for my bicycle. I have continuously received emails saying it’s coming up to the end of January 2020, no information in February anymore.
Nj G.
Ordered an item, received an order confirmation and then that the item was sent with an order tracking number. One week later I recieved an email that the item was not in stock and would be sent in 3 weeks, 4 weeks later no item or information. Of to paypal resolve...
Edwin P.
Early December my husband ordered a horn for his bicycle. We have continuously received emails saying it’s coming. This company is the most deceitful online shopping we have ever experienced. Do not appreciate their business tactics.
Nicole F.
i ordered my items six weeks before i plan to travel. I got told I would definitely receive it beforehand. Then received an email the items were sent two weeks later. Now get an email the items are not available and won’t receive them for another 3 Weeks. Too late Urban and Hawk. I will be overseas. I wouldn’t trust them. I will update you all if I don’t receive a refund. Nicole Australia