UrbanandhawkReviews of urbanandhawk.com

Item broke after six months, not fit for purpose. Contacted customer services but given outside 30 days so not help offered.

I ordered the bicycle bell. Waited as the other reviews say a long time. The bell is just a little on the quiet side for my purposes as pedestrians with busy traffic bridge I ride not abvle to hear it 50% of thetime. Borderline. So I asked about return! Guess what: their policy is to offer refund if you return the item to Malaysia at your expense. Not sure what their policy is on all the other items they sell is but BEWARE! I was "taken".

I placed an order for 2 bicycle bells on May 4th. It's now July 27th and they never arrived. That's 13 weeks. The tracking information I was provided showed something had shipped at one point, and now when I try to look up tracking it just says "No Data". I have no idea if/when they will actually arrive. I ended up doing a chargeback with my credit card company and will purchase some bells elsewhere. I bought specifically from this site because it looked like they were shipping from the US, but it seems the website is a front for Alibaba/AliExpress products that ship from the same place they would if you purchased directly on Alibaba. I had paid $38 USD for 2 bells. I could have bought 2 of the exact same product on Aliexpress for $12.63 USD total including shipping, but didn't want to wait for shipping from China. Also, all the positive reviews here look fake AF.

Don't buy anything from them they don't offer a repair or replacement when an item is broken... Bad service

Bad experience, i never received my order for 2 months and they don't answer me when i email them. I don't recommand this company.

Company seems to have gone under - no communication and no order 3 months later. Facebook page i ordered from has been deleted.

Similar negative experience to others. Ordered several items, received a confirmation & tracking number. A shipping label was created March 6 & everything is at a standstill since then. I have called (Got recording saying they cannot answer), & written 2 emails asking what is going on. No answer. I’m about ready to call my credit card company & try to get a credit. I would never order from this co. again.

I ordered several items back in Jan 20, received an email regarding delay of shipment a few days later, March now, still no sign of goods arriving and no reply received from various mails sent asking for update, even with tracking number. Trying now just to get refund.