Tim D.
Customer-Centric and Consistently Reliable
In our line of business, we work with numerous SaaS sales teams, both for our clients and ourselves. It’s rare to encounter such an engaged leader (in the sales process) who genuinely takes the time to listen to customers one-on-one. We've been with Uptime.com for around six months now, and that level of commitment is really evident in the product; our experience is one of a robust and reliable platform very capable of monitoring our entire estate (including now those third-parties). Lots of SaaS products have roadmaps and feedback tools but often it feels like window dressing. Not the case here. You actually feel like using those mechanisms because they are suitably responded to and moreover actioned where appropriate. Really pleased we chose Uptime.com.



