Upstep Custom OrthoticsReviews of upstep.com

Mary in customer service was very helpful!

The customer service agent was very helpful and provided me with a quick response.

Ryan was polite, helpful, and quick to help resolve my issue. Much appreciated for your help today, Ryan!

Daisy immediately responded to my question and quickly found a way to assist me. She communicated quickly and efficiently and made the whole experience great. I'm used to having to explain my needs many times, but with one, short sentence, she echoed back my needs and made it happen!

Mary was very quick, friendly and of great help~

I had the pleasure of working with Daisy from Upstep, and her customer service was truly exceptional! From the moment I reached out with questions about custom insoles, she was patient, knowledgeable, and extremely helpful. Daisy took the time to understand my specific needs and walked me through every step of the process, ensuring that I felt confident and comfortable with my purchase. Her responsiveness and genuine care for my satisfaction were evident throughout, making the entire experience stress-free and enjoyable. Thanks to Daisy and the fantastic team at Upstep, I now have a pair of custom insoles that fit perfectly and provide amazing comfort. I couldn’t be happier with both the product and the incredible service! Highly recommend!

All of the customer service reps have been so kind and they return my emails promptly

Daisy was extremely helpful with my questions and purchase.