Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
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Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Tami S.
Chatted with a live person who listened to my issue (I created) with my new order (plantar fasciitis vs everyday). Ryan resolved it by putting both benefits into my custom inserts. Ryan provided great customer service!
Brian G.
Mary was very helpful and efficient with getting me an update on my order. She was very pleasant.
Anthony S.
Quick help. Very nice chat assistance from Mary. Thanks.
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!
Max J.
Ryan was really helpful and told me exactly what I was looking for. Quick to respond too.
Rob
Mary was very helpful
Wayne S.
I had a lot of questions as I was getting the inserts for my son as a gift. Mary was OUTSTANDING, answered all my questions and was very helpful!
Brandon
Ryan is awesome!
Vanessa I.
Helpful. Quick.Mary was nice