Dinho
Ryan is a very good customer service…
Ryan is a very good customer service person. he has take care off me , i like to bring this to your attention

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent

Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Dinho
Ryan is a very good customer service person. he has take care off me , i like to bring this to your attention
Elinda
Upstep has been very helpful in helping me order well fitting orthotics. I have had several foot surgeries and have a fusion so I wasn't sure they would agree to make my orthotics, but, from the beginning, they were extremely helpful. The real positive is that the orthotics were a much better price at Upstep verses my podiatrist.PS: I have not received any incentive for this review, just great service.
Didem K.
Lika was quick to respond to my issue and was very helpful.
Eric
Kasie was prompt and thorough. Great experience from beginning to end. Product is the most comfortable and supportive insole I’ve ever owned at half the price.
Thomas L.
I had questions about using the orthotics that my customer service rep, Ryan, answered promptly and satisfactorily by email. His answers were complete and very useful. You don't always get that level of customer service from many companies. I've been using Upstep Orthotics for years, with great satisfaction. They offer sales promotions on occasion and I take advantage of those to save a lot off the price I'd have to pay for the product if I bought it through a podiatrist.
Byron V.
Very impressed, how this company takes very seriously, customer, they are extremely professional and responsible
Theresa D.
Kasie was an excellent Chat service representative and allowed me to give my permission of our discussion of my foot issues to be shared with the medical team before committing to stating if custom orthotics could be made for me. I appreciate the serious attention to my unique needs that Kasie provided during our Chat. I also appreciate that in the beginning I was told she was not a Bot.
zoe B.
Lika answered my questions