Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

Michael
Apr 16, 2025
No hassle
No hassle - straight to the bottom line. Being a returning customer made the process much easier. With inserts being HSA / FSA eligible, the cost is less than would be otherwise. Based on my past experience, the quality is outstanding. Combine them and you have a winning situation.
Response from Upstep Custom OrthoticsApr 20, 2025
Hi Michael Thank you for your kind words and for coming back to us! We're glad the process was smooth and that you're enjoying the quality and value. Can't wait for you to enjoy your new Upsteps!
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Erick F.
Apr 15, 2025
Sahra was fast and helpful
Sahra was fast, to the point and ultimately very helpful. Thanxs
Response from Upstep Custom OrthoticsApr 15, 2025
Thank you for your feedback! We're pleased to hear that your representative was fast, to the point, and helpful.
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Nick S.
Apr 15, 2025
Mary rocked
Mary was very respectful and helpful. You rock!
Response from Upstep Custom OrthoticsApr 15, 2025
We are so glad Mary provided you with respectful and helpful service. Thank you for your review!
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Barbara D.
Apr 14, 2025
Daisy was wonderful!!!
Daisy was wonderful! Responsive and knowledgeable! Gave me the sense she and the company will do what they can to get my order shipped as soon as possible knowing I am in great pain. I lost my old shoe inserts so going without has brought severe pain to my feet and knees. Because of Daisy & the company’s offering I feel I am in good hands.
Response from Upstep Custom OrthoticsApr 15, 2025
Daisy is a star! We're happy she helped you feel confident in our ability to get your orthotics to you quickly. Thank you, Barbara, for sharing your experience and trusting us with your care.
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Dylan G.
Apr 14, 2025
Excellent customer service and detailed…
Excellent customer service and detailed oriented thanks again!
Response from Upstep Custom OrthoticsApr 15, 2025
We are so glad you experienced excellent and detail-oriented service! Thank you for your positive feedback.
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Renae D.
Apr 14, 2025
Great Experience
Ryan found everything for me. His help was invaluable.
Response from Upstep Custom OrthoticsApr 15, 2025
Thank you for your kind review! We're so pleased to hear that Ryan was able to find everything you needed and that his help was invaluable. We appreciate your feedback!
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Mark H.
Apr 11, 2025
Prompt and effective response......
Prompt and effective response......
Response from Upstep Custom OrthoticsApr 15, 2025
Hi Mark, thank you for your positive feedback! We are happy to hear that you received great customer service!
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Richard K.
Apr 10, 2025
Ryan was very helpful
Ryan was very helpful, but not pushy at all. Very efficient.
Response from Upstep Custom OrthoticsApr 11, 2025
Thank you so much for sharing your positive experience and kind words about Ryan! We're so glad he was helpful, efficient, and not pushy. We appreciate your feedback and hope to assist you again in the future.
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