Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
Showing 2,768 reviews with 5 stars · Clear filters
Avonne T.
Thank you for your time today, Ryan! Five out of five stars for your knowledge of the product, the process, and the company. Also five out of five for courtesy, thoroughness, and follow through. You have my business. Where do I start?
Jay F.
Mary took care of my concerns in a helpful/courteous manner, thank you.
Brian W.
Great Customer Service.
Philip B.
I'm glad I got to chat with Kasie, she is awesome Very professional.
mike
Excellent service and attention to my needs
Ricky
Human help is rare and Mary answered all my questions and directed me right where I wanted to go.
mark P.
Upstep continued to try to correct my orthotics and even though none of the solutions worked they were cooperative in returning my investment .
Cheryl G.
Mary was very helpful and answered my questions quickly and professionally
Response from Upstep Custom OrthoticsMar 17, 2026
Thank you all for your kind words and for taking the time to share your experiences! We’re so happy to hear how helpful, responsive, and knowledgeable Mary has been in assisting you. She truly cares about providing the best possible support, and your feedback means a lot to both her and our entire team. We appreciate your trust in us and are always here to help with anything you need!